Rating Summary
“missing part in shipping box, part not even in stock”
- Engineer, practical
NordicTrack Treadmill, A2550 —
First off - this thing is absurdly heavy so you will need two very strong people to move it up or down a flight ot stairs. If you can still get delivery and setup service for $65 from Sears, is worth every penny.
Once this backbreaking task was completed, I opened the box to discover a key part was missing from the box. Called the NordicTrack customer care center, they don't even have the part in stock!
I can understand if a part being missing now and then when they ship - but to not even bother to keep key replacement parts in stock? Now I have to wait for weeks for this part to arrive, with this thing half-assembled.
Wish I had gone with a different brand with a better reputation for customer support.
NordicTrack Treadmill, A2550
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