Rating Summary
“Rebate on lawnmower. Watch out, they will switch it on you.”
- a busy person, an on-line shopper, Open-minded, Every day computer user
- Cons
- Will not fulfill rebate, They know how to give you the run-around, they are scammers, They can't speak english
On Rebate —
I purchased a lawn mower from Sears. A day later I saw a rebate for a protection agreement. I called Sears and was assured that YES I qualified so I sent the paperwork in. Later, I noticed that they needed more information, so I called. I had a hard time understanding them. They said they needed a receipt for the agreement. (I'd sent in a copy of the actual agreement which has price, date and payment method). I called Sears back, they told me to send a copy of the protection agreement. Oops! That's exactly what the rebate center said they would NOT take, so they sent me a receipt by snail mail. I then called the rebate center with the receipt in hand. (The store number would not input on rebate site). I was then told that since I purchased the agreement after the lawn mower, I didn't qualify. BUT....GOOD NEWS! I DID qualify for the 5% back since I used my Sears card. I have never had a Sears card, I told the man. He said "lucky you!". I told him I didn't qualify for that rebate, and I didn't even submit that one. He indicated I was still lucky. I received a check for $55 in the mail. Yeah, lucky me, $55 instead of $309! I cancelled the Protection Agreement as I was within days of the full refund time limit, and mailed the $55 check back to Sears. They called. Asked some questions and closed the case since I received my $309 back from the Protection Agreement people. I'm out a Protection Agreement. Case closed? Maybe I should have hung on to that $55, but I don't usually take what isn't mine!
Gee, wonder why they sent me a $55 rebate for which I did not qualify instead of the $309 one I DID qualify for? That rebate center needs a serious overhaul. I think I'm finished with Sears.
Last edited on Jul 08, 2009
On Rebate
