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rnjo2001 Lawrence, KS posts: 1

posted on July 06, 2009 at 08:10PM Inappropriate?

i have hirary tent which is sears product where can i find part that is broken, need some help

replies: 9 latest post: April 15, 2010 at 09:20PM by AdamO

Displaying all 9 posts

JulieK Chicago, IL

posted on July 07, 2009 at 05:31AM

Inappropriate?

Hi mjo2001-Welcome to MySears! I think you will have the best of luck ordering from the direct manufacturer of the tent. Here is some information I found on Hillary Tents:

Hillary tents are made for Sears by at least three companies: Wenzel (1-800-325-TENT), NorthPole USA (1-800-366-1599, consumer@northpoleusa.com), and Sunk Yung (1-800-441-7489). Your Hillary tent may be made by another company.

Hope that helps! (P.S.-Rock Chalk, Jayhawk!)

green1706 ,

posted on July 24, 2009 at 06:35AM

Inappropriate?

In response to rnjo2001's post from July 06 2009 08:10PM

rnjo2001 said…

i have hirary tent which is sears product where can i find part that is broken, need some help

Sadly, Hillary tents tend to get more negative reviews than positive from those who have tried them. The main complaints tend to focus on leaking problems around seams, doors, windows and the tent fabric offering no waterproof protection in the rain.

Other campers have reported problems with tent poles snapping easily and awnings being incorrectly sized for the rest of the tent.

However, if you are not serious about camping and you’re looking for a cheap tent to pitch occasionally in fine conditions Hillary tents could be a passable option. Another good tip would be to seal all the tent seams before using it in wet conditions.

Some campers have also had difficulties with finding out who to go to when things go wrong with their tent. Hillary tents are made for Sears by three different manufacturers, these include: Wenzel, Jin Woong and Sunk Yung. You could try contacting the manufacturers directly by looking in the tent manual for a number to connect you to the manufacture. Another option would be to contact: Hillary by Sears, Tent Service Centre 333 Yale Way, Fremont, CA 94538-6169 , USA , Phone: (800) 353-9180 or through their website: www.sears.com

Hillary tents are named after Sir Edmund Hillary, the first man to climb to the summit of Mt Everest, the world’s tallest peak. Sir Hillary has supposedly been Sears’ camping equipment advisor for 40 years and it has been claimed he has gone on dozens of camping trips to test the gear.

Their range includes: Dome, Family Dome, Cabin, Screen House and accessories such as Tarpaulins. In terms of price they are quite cheap compared to other tent brands.

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