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I don't have a problem with the product I ordered, but when I went and picked it up at my local Kmart, it seemed to be a problem for them to have to bring it to the front of the store at the customer service desk. I call this poor customer service!!
I went to the store needing ink, who doesn't right?, and while ink would have set me back $30 the printer only set me back $29 and it came with black and color ink. I needed a new printer anyways so what the heck. I bought it I'm happy with it. Thumbs up Canon!
Prints wonderful photos. Ink cartridges last longer than my last printer, and they are reasonably priced.
I chose this combo of Lexmark ink cartridges because they did not have the one that I actually buy. I buy the 14/15 combo. The combo is less expensive than buying only one at a time this way you do not have to run to the store as often. I did want to find a refillable cartridge but discovered it would not make any difference. I am sure there are cheaper cartridges you can buy but the quality may not be as good.