ProForm CrossWalk 380 Treadmill
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ProForm CrossWalk 380 Treadmill Reviews


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Rating Summary | 88% of reviewers recommend (67 out of 76)

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Troubleshooting

posted on November 21, 2009 at 08:11AM Inappropriate? Quote Reply

I have a Proform CW 380 that is 8 months old. Light use (1 hr/day). the incline control is not responding or is intermitent. Panel indication goes from 1-2, then 10, but incline does not respond. Anybody else have this problem? What was the solution?

replies: 3 latest post: November 23, 2009 at 06:53AM by hbruce13
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posted on November 21, 2009 at 11:49AM
 

Calling 1-800-4MY-HOME was the store's solution.

The incline is powered by a separate motor, and control board.

Hopefully, its not the control console.

The parts are a little cost-prohibitive to "just order".

So, a service call is probably the right thing to do.

Do you have a Protection Agreement?

The parts and labor will be free, if you do.

posted on November 21, 2009 at 01:19PM
 
In response to AdamO's post from November 21 2009 11:49AM

Appreciate the advice, but found the solution at http://www.treadmilldoctor.com/Incline-Calibration-Instructions.

Simple steps: hold Stop and + at the same time, attach the key, release and press Stop, at the end of the Eprom check, press incline button. The incline motor cycles up then down. When done, press Stop, then remove key. Power off and turn back on. 

The incline now works like new.

Thanks

posted on November 23, 2009 at 06:53AM
 

Actually, after I did the recalibration of the incline using the treadmill doctor method, I re-read the troubleshooting section of the manual. The last item "incline of the treadmill does not change correctly" has instructions on how to recalibrate the incline.

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ProForm ProForm CrossWalk 380 discussions

displaying 5 of 9 discussions
Sticky sticky topic Locked locked topic New Posts new posts
Topic Author Views Replies Latest Post
Incline keeps going up and down... 		Lsampson 12 1
Jun 28
lightsaber »
Belt won't move 		BDC 8 0
Apr 13
BDC »
INCLINE WONT WORK. 		ozzy48 8 1
Apr 05
madgolfer »
Belt stops turning when inclined 		MB13 9 1
Feb 27
BDC »
safty key? 		flagger 15 1
March 31, 2010
madgolfer »
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