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LockedCubic feet question

posted on November 15, 2009 at 06:21PM Inappropriate?

why are cubic feet not reported accurately? When one reads the details in the specs, they do not match up to what is touted.

 

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posted on November 16, 2009 at 09:12AM
 

Lay your refrigerator on it's back. get a 1 gallon container. fill it with water & dump it in. Get a sheet of paper & writhe down 1 gallon. Repeat the 1 gallon dumping process & documenting the number of gallons you have dumped in. You really need to keep up the pace, because some water may leak a bit, don't worry you won't lose too much. When the refrigerator you will have an accurate count of how many gallons of water it took to fill the refrigerator. Now the fun part, go to this web site  easysurf.com Select convert gallons to cubic feet. Type in how many gallons it took to fill the refrigerator & then click on convert. Viola, you now know how manu cubic feet are in your refrigerator. EX: 67 gallons = 8.96 cubic feet.  If the number comes up a bit low, follow the same process with the refrigerator door, then add the two together.

 

posted on November 16, 2009 at 09:26AM
 

Shizam, I tried the water volume test & it was smack dab on. Thanks Bobbie! Now if only we could get all tha companies that make packaging for perishables to use standard sized rectangular containers, we would have it made. The people who make refrigerators could do away with all those funky shelves & just make a rectangular compartment with shelves. Furthermore each side of the package could be in a different language so we can face our products in the fridge so we know what thay are. Bobbie, I'd like to shake your hand, you have helped me with the most significant innovation idea of the Decade. Hugs & kisses, Freddie!!

posted on November 16, 2009 at 10:32AM
 
In response to JudyJPG's post from November 15 2009 06:21PM

Can you provide a specific example?

I know that often a refrigerator will have the cubic footage rounded up for the basic description, and the specifications will have a more granular number (e.g., "22 cubic foot Kenmore refrigerator" vs. "This 21.7 cubic foot Kenmore refrigerator has..."). This is done to keep comparisons easy for the customer, so they can quickly categorize the sizes they're looking at. After all, when you throw decimals into the equation, people often get confused and frustrated trying to compare 21.7 vs. 21.9 vs. 21.3, etc.

posted on November 16, 2009 at 11:06AM
 
In response to BlueCrewGuyInMA's post from November 16 2009 10:32AM

Sure.  I am trying to find a fridge that will fit and they are not posted by H&W  which are even wrong-just found that out!

 I am looking for something below a 22.2 ( because they are all too tall) but above much smaller so it does not look lost in the space yet we have the interior space  needed. So I was looking for what one site listed as a 18.6 Amana -ABB1922FEW18.6 and discovered it really is a 19 cu ft.

posted on November 16, 2009 at 11:13AM
 
In response to JudyJPG's post from November 16 2009 11:06AM

Ah, gotcha. I can't vouch for what other sites list capacities as, obviously, but sears.com generally will round up or down as it makes sense for the basic description. However, don't get hung up on interior volume, as there are some 18 cubic foot models that are as tall as 22 cubic foot models, and there are 29 cubic foot models that are as big as 25 cubic foot models. The dimensions on sears.com are pretty reliable, and by using those dimensions you can find a refrigerator suitable for your space.

Look at the left column after choosing the style of refrigerator you're looking for. You'll see "Maximum Height" and "Maximum Width" as filter options. You can choose multiple dimensions to see all options within those dimensions.

posted on November 16, 2009 at 11:14AM
 

Tape measurers are a shoppers best friend. There is no substitute for a tape measurer & a pad of paper. Be bold, they come in all colors & usually have a clip to hook them to your pants or a belt. So convenient if you wear the pants in the family. Shopping can be a hassle with all the driving & car door opening & red lights & such, but sometimes it is the only way.

posted on November 16, 2009 at 01:10PM
 
In response to DexterG's post from November 16 2009 11:14AM
Most store clerks have a tape measurer too. Just make sure you have measured correctly & leave a little wiggle room.
posted on November 16, 2009 at 07:35PM
 
In response to JudyJPG's post from November 15 2009 06:21PM

Darling, you buy on dimensions, not on pubic ft.

posted on November 18, 2009 at 09:05AM
 
In response to BlueCrewGuyInMA's post from November 16 2009 11:13AM

I se what you are saying and now realize that Cu Ft won't get me any closer to what I need. Problem is: I now have fridge delivered from Sears last week that DID NOT AGREE WITH SPECS OR MEASUREMENTS (yes, shouting in utter frustration after waiting 11 days for delivery and living out of a cooler).  It is a GE bottom freezer, french door 22.2 energy star in high gloss white GFSF2KEYWW.

 The printed and, confirmed by measurement 3x, height plus hinge is 68.5.  What it is, is 69.25 measured at the middle of the *CROWNED* french doors. 

Now why that measurement is not considered part of the height is incomprehensible!   Now I see that had I had a ladder at the store, I could have seen this but at 5' 1", I did not and neither did my 6" husband. We measured it, the store associate measured it and the H is confirmed on the spec sheet...what apparently the store team does not know is that this is an issue with all the "crown doors"....it is a foolish, unnecessary style feature that is useless, having nothing to do with any feature for which someone buys a refrigerator.

And the crux here: while most of the fridge fits fine in the cabinet box, I cannot open a large cabinet above it unless I open the fridge at the same time, The cabinet is used several times a day and it is not possible to shorten the doors without ruining the doors. None of my cabinets contain anything that is so unusable that I could switch contents. Am I about to live with  this? No.

Any helpful thoughts are most definitely welcome.

posted on November 18, 2009 at 05:21PM
 

To JudyJPG,

In reading this thread I can empathize with your plight. You must have something to fit the space you have. Typically we don't handle issues such as this as far as determining what will fit into your home. The Blue Crew folks would be the ultimate professionals to work with on that front. With that being said, we would be happy to do all we can for you. We can definitely step in and help once a decision is made to the model that will work for you. We would then ensure that the delivery and setup goes smoothly and take care of any problems that may arise. My name is Brian and I'm part of the Sears Cares Escalations team and we can help. At your convenience, please contact my office via email at searscares@searshc.com so you don't have to continue to be frustrated. In the email, please provide a contact phone number and the phone number the refrigerator was purchased under (if different than the contact phone number) and we will call you directly. Also, please provide the screen name (JudyJPG) used to post here for reference to your issue, and we do look forward to talking to you soon.

Thank you,

Brian J.

Senior Case Manager

Sears Cares

posted on November 19, 2009 at 08:27AM
 
In response to SearsCares's post from November 18 2009 05:21PM

Brian, thank you so much. I will make the contact as you requested above. Judy

posted on November 24, 2009 at 11:37AM
 

A customer asks for an 18 cu ft fridge. I ask him what size? He says, "I just told you!"

A customer asks for a fridge that is 36"w X 69"h. I ask him 20, 21, 23 cu ft counter depth or 25 or 26 cu ft full depth?

Thus begins the fun dealing with people who think cubic feet = dimensions. I can show you a 22 cu. ft. model that is 33"w X 66"h and one that is 36"w X 69"h. I can show you a 25 cu ft model that is 36"w X 72"h X 28"d and one that is 36"w X 68.5"h X 33"d.

If you want one that "fits", then we need measurements, a.k.a. dimensions, of your available space. NOT the capacity of your old fridge.

18.6 and 19.4 are BOTH 19 cu ft models. 24.5 and 25.4 are BOTH 25 cu ft models. 25.5 is a 26 cu ft model. More important is the arrangement of shelves and bins in a usefuil format. I never will understand people that shop based on cubic feet.

posted on December 19, 2009 at 11:37AM
 

To Judyjpg,

Thank you for giving us the opportunity to assist with your concern. We do value your business and appreciate you giving us the opportunity to resolve this issue to your satisfaction. If you need any additional assistance from Sears, please do not hesitate to reach out to the SearsCares team at searscares@searshc.com. 

Thank you,

Brian J.

Senior Case Manager

Sears Cares

posted on December 19, 2009 at 11:56AM
 
In response to Teleman's post from November 16 2009 07:35PM

Its typos like the one found below that wind up adding a lot of humor in reading.  Thank you for it!

Teleman said…

Darling, you buy on dimensions, not on pubic ft.


 

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