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GE manual inadequate

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JudyJPG Milton, MA posts: 59

posted on November 11, 2009 at 01:19PM Inappropriate?

Got delivery of new GE Energy Star bottom freezer French doors high gloss refrigerator GFSF2KEYC WW and have a manual that is way too generic.

For example, although it shows 3 sets of controls, including mine which has a "turbo Cool" light on the right of the temperature settings, it never mentions how to use it or what it means. Also, I have a flat tipped wing shape piece of plastic (approx.5x2") and no idea or diagram as to where it goes or what it does. It has a hook on one end so maybe it is some sort of divider? I found this after the delivery guys left as I was washing the drawers.

I know they don't want the expense of printing different manuals for each model but one slip of paper on a different feature shouldn't be too much to expect, ya think?

replies: 2 latest post: November 12, 2009 at 09:18PM by AdamO

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BlueCrewGuyInMA Lowell, MA

posted on November 11, 2009 at 04:36PM

Inappropriate?

The plastic should be a divider for the door shelves, if it's what I think it is. TurboCool should be a feature to bring the temperature of the fridge down faster after adding groceries, to get them to refrigeration temperature faster.

Sometimes the manufacturer's hotline is a useful resource for this kind of information, too.

AdamO San Jose, CA

posted on November 12, 2009 at 09:18PM

Inappropriate?

Maybe the manufacturer has "given up" on owners reading the more detailed manuals?

The key is including lots of pretty pictures and drawings...

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