Has anyone else had this problem, and if so how was it resolved.
Went for a "midnight snack" and when I closed the door I noticed that the light was still on, could see it aroung the gaskets. Waited several minutes and it did not go out, opened the doors and was hit with a blast of HOT air, these lights get REALLY hot. Removed both light bulbs, Refrigerator seems to still function ok.
(might help on a diet, can't see what's in there)
Kenmore Side by side Bottom freezer Mod: 795.77302601
There is a light relay on the main board that is sticking and keeping the light on.
The repair includes changing the Light Harness Assembly and the Main PCB (Control Board).
You should call for service 1-800-4-MY-HOME to have this done. Your model and serial number are included on the latest revision of the list for a free repair.
In response to SHC-StephenC's post from February 03 2010 05:47AM
Repair here told me my Ser # (I checked,and yes it was the same one I gave you.) was not on the list for repair. Oh Wow! It's just like the "Ping-Pong" thing on the phone... How fun is that!? Sorry, sarcasim is just too much fun. I just changed out 3 capacitors for my 32" Insigina LCD TV (from will not turn on to working again, for $5.06), I suppose I can fix a refigerator and if not, well it was broke to begin with. Sorry... too much fun.
Tried to smow here today, I guess I was having too much fun, it went somewhere else.