posted on
December 04, 2009 at 07:46AM
In response to
KoolMan's post from
December 03 2009 10:24AM
I've been researching French-door refrigerators for a few weeks now. I have significant space constraints so I was unable to consider many of the models available. However, I did come up with the following (hopefully helpful) information by reading seemingly endless blogs across the 'net, examining models in showrooms, and speaking to "honest" salesmen:
- LG appears to have a reputation as having the worst customer service and after-the-sale support in the industry.
- The Sears Trio French-door models are made by LG.
- Amana models have problems with noise, uneven temperatures, and cheap accessories.
- The LG (and Trio) models have two significant problems: the lower shelf from which the vegetable bins hang tend to "rock" back-to-front when the bins are loaded and are slid out fully. One salesman actually admitted that only by making sure the rear of the shelf was weighted with items can you avoid this problem. The second issue was the cheap, very thin plastic layer over the bottom rear vents of the refrigerator section. It gets brittle over time and will break apart.
- Ice storage bins on models with no through-the-door access all have overflow problems except for the GE Profile models. By overflow, I mean that the cubes may fall out when the bin is full and you pull out the drawer.
- The Sears models with the tilting freezer door have some alignment problems after a year or so. Apparently, this is most true for households with children who tend to yank and lean on the tilted door.
- Samsung seems to have the best quality components, but also suffers from customer service issues.
- Maytag models are made by Whirlpool. The reputation of Maytag as "never needing service" is gone with the wind.
- Some Whirlpool models apparently suffer from door gasket problems after time, as well as issues with shelf supports in the doors.
I ended up buying the GE Profile PFSF2MIYWW (Sears Item# 04607701000).
Keep in mind that Sears will match or beat any competitor's price, and in my case, they beat the price of a competitor that for some reason was listed on Sears' own website! The price ended up $200 less than Sears' sale price.
Also keep in mind that Sears' "free" delivery requires you to pay up front and will be paid back in the form of a rebate debit card approximately 2 months after delivery. This is done to force you to register and provide a valid email address for obvious marketing purposes.