posted on
November 01, 2009 at 12:31AM
It sounds like a much easier repair than it actually is. If you wanted to attempt this yourself, here is a basic process description without model specifics:
First, disconnect the power cord from the power source.
Generally, the rear panel inside the freezer will need to taken off in order to access the defrost drain trough and opening. On some models, you may have to remove an air tower first which would be covering the fan motor. On some models the floor of the freezer must be removed in order to access the drain hole in the drain trough. NOTE: Be careful once you remove the rear panel, the aluminum fins are razor sharp. The trough will probably be full of ice that will need to be removed. When the ice is out of the trough, you will be able to see the drain hole - plugged with ice. Use hot water to clear the drain hole. Keep adding the hot water into the hole and wiping away the excess. This can take quite awhile depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water will stop leaking in the refrigerator.
-Barry