Don't waste your money on the twin refrigerator!!

I'll bite.

What's a "twin" refrigerator?

I guess they're gone...

I was just about to ask the same question. There's no such product as a "twin refrigerator" that I've ever seen. Certainly none that Sears carries.

Maybe a side-by-side?

Or, a top and bottom unit?

Kenmore?

Kenmore Elite?

Frigidaire?

Gladiator?

:)

maybe he should call it the evil twin refrigerator... would be helpful though if he includes the brand name and model series huh...

I looked it up, it is any two door refrigerator...like a side by side or a two door with the bottom freezer as far as I can tell by googling it.

Evaporators are supposed to leak, in defrost...:) a simple MPA would of covered their food loss and fixed that evil thing!

That sounds like the air conditioners that "leak".

What's a MPA?

The Master Protection Agreement that Sears offers on their appliances and electronics.  It is basically a paid warranty that will pay for issues that occur for the span of the agreement. 

To read more about MPA's, cut and paste this link:

http://www.sears.com/shc/s/nb_10153_12605_NB_PAIncluded#protectionAgreement

What are you calling the twin refrigerator? The side by side? The freezer bottom style with twin refrigerator doors?

We have a side by side and I feel the same way you do. Since we bought it we have had the water filter leak and cause damage to our walls and cabinet, the refrigerator part has stopped cooling again for the third time. We have no recourse no recalls, out of warranty, cost too much to just replace. We bought a national brand thinking it would be best. Boy where we wrong.

what national brand? my mother bought a 18.2 c Frigidaire 6 years ago; cost her $105.00 for the "repairman" to come to our home to tell her that she needs a new frig, something I already told her!! The nicest thing about "Sears" is that we were sent a check for $50.00 to replace the over 100 bucks of food we've lost, just cos....(We were offered extended warranty 6 months ago...I'd like to kick myself for saying no...who knew?)

I had an over 18 cu Admiral that lasted more than 20 years...OMG!! they just dont make 'em the sam anymore, do they????

Why would I buy TWO identical refridgerators?

Maybe a kitchen fridge, with a garage fridge - out to the garage.

But, "twin" fridges?

That would be the cheapest way to have instantly available "parts", though.

But, where's my SERVICE!

The twin refrigerator is like a subzero.  Two separate compressors, two separate systems.  The evaporators are a big problem on the subzero.  Mine sprung a leak, lost all the food and cost $900 to repair it.  Within a year it happened again and although the parts were covered, I forked out another $300 to repair it.  An evaporator is NOT supposed to leak freon.  Add to all this, mine works off of Freon 12.  Lucky for me someone left me a keg of it in his will. A new subzero is in the $7,000 range.  I believe the one complained about here is the Kenmore Pro series that you see in the fancy display in the stores. 

MPA's are a great thing on the rare instances when you need one.  My dishwasher went out three months after the 5 year contract WOULD HAVE expired.  Same with the heating element in the dryer.  The $300 I saved on the MPA will pay for at least 60% of the new appliance.  When something breaks, I run to the clearance pile at Sears.  The trick is to take the service contract and cancel it after 11 months for a full refund.

Usually when I sell an MPA, it is often to someone who purchased a refrigerator.  You can talk until you are blue as your shirt in the face, but the standard warranty usually wins the day, especially in this economy.  Most people have only set aside, or finance what they need for the appliance.

Break it down to a monthly basis, and explain what labor as an hourly rate costs these days, what service calls cost, this covers things that void a manufacturer's warranty, and what, "No", you firmly believe you don't need it for the first year?

Well, then yes, the customer is always right.  You want the sale, not them to walk away annoyed, now don't you?

On appliances other than refrigerators, they say they will purchase it when the one standard warranty is up.

Maybe the MPA should be amended to pro-rate the first year.

OH, and maybe we should have a note to remind people to post the model number of the appliance in question...

Maybe what's sold in America these days is "****".

The Sears backed Kitchenaide KSRP25F should have a sign on it in the Sears stores that says "LOSER". It must be an embarassment to the sales staff to have to look customers in the eye when they take money for this product.

Well, the other side of the coin is that we have moved from a society of durable goods, to a fast paced, and fast developing as far as tech and innovation go.

Things like appliances lasting twenty years, really doesn't make sense anymore in a way.  Environmentally, sustainably, or technologically.  Advances in technology and efficiency are occurring at an even faster rate than ever.  But in a way, it does make sense to have something that lasts.  A middle ground is required.

Appliances should have at least a five year guarantee against defects, other than outside damage like power surges, or consumer misuse.  BUT, that's just my opinion.

The other problem is, appliances lasting twenty years reduces sales, and the bottom line.

Durable, long lasting goods don't pay seven figure salaries.

Seems filling the landfills with appliances like the Kitchenaide KSRP25F says a lot about "durable goods". At least the NAFTA participants, who eat our goose's golden eggs are feeding us a new concept in economic growth with the new technologically fast paced planned early obsolence. What happened to value(s)?