It is March 4th., 2010 and I have 3 recent Sears sales receipts all stamped with the "SURVEY" sticker. The Manager and employees of the store in Phoenixville, PA all say that the survey is still active and that they are aware of no problems. So--------isn't it obvious to everyone? The dates I see posted here are from November, 2009 to March, 2010. That's four months! I'm a Computer Tech. and I can tell you that a Website can go down, but normally for only a few minutes or a few hours. This Sears Website has been shut down on purpose. I hadn't been to any kind of Sears store in many years but their Hardware store is very close so I went there three times. I'm not going back. I found cheaper prices on the items I purchased anyway. A $4000.00 "SURVEY" which Sears own employees say is still going on is nothing more than a scam. Sears could care less about the comments posted here, but I am going to my local Sears Hardware store today and demand an answer from their manager. Pending the outcome of that, I will file a Police report and see what happens. Good luck to you all.