Samsung 29.0 cu. ft. French-Door Refrigerator w/ Premium External Water & Ice Dispenser (RFG297AA) Reviews


www.sears.com


Rating Summary | 78% of reviewers recommend (39 out of 51)

Great space, but poor design of ice bucket

I AM
budget conscious
Pros
Size
Cons
Rusty ice bucket, Noise

Samsung 29.0 cu. ft. French-Door Refrigerator w/ Premium External Water & Ice Dispenser (RFG297AA) — 

This fridge has great space and easy to use bottom freezer, however, we have had nothing but problems with the ice maker.  The ice bucket auger has rusted out three times.  We've had multiple people from Sears and Samsung out to repair it, but the problem is still not fixed (bought in March 2009and is now November 2009).  Samsung had finally offered to exchange the unit, however, we were told Sears did not participate in their exchange program.  Follow up calls to Sears have been unsuccessful, but Samsung has offered us a refund on the purchase price, however, we must cut the cord on the fridge and send it in before we get the refund.  This has been a BIG hassle, and it's not over yet.  Now were looking at new fridges, most likely staying away from Samsung and Sears. 

Last edited on Sep 30, 2011

Posted on Nov 20, 2009
Comments about cpingb’s Review

Displaying 1 comment

MelRo wrote on Sep 30, 2011 at 6:27PM

 

EXACTLY MY PROBLEM...except the ice maker water FLOODED my house...now I have to cut the cord off and have NOTHING for weeks...then I have to find a way to dispose of this big thing? INSANE.