Rating Summary
“Samsung 40" TV is great and so is Sears!”
- a bargain hunter, technically challenged, worried about privacy
Samsung - LN40B530P7N —
On 10-31-09, my husband and I purchased a 46" Samsung television with the understanding we cannot get high definition in our area. We tried everything, switching Direct TV boxes, changing everything on the menu, even having a Direct TV technician come to the house to improve the image of the set. Nothing worked. We spoke to Brian, whom we bought the TV from, and told him of our problem.
Yesterday, 11-09-09, we returned the larger set in exchange for a 40" set. We couldn't be happier. We don't have crystal clarity picture, which we expected, but having the smaller set the imperfections we were seeing on the 46" set are minimal. Brian was also able to waive the restocking fee as per the department manager.
I've been a loyal Sears customer since the 80's and make all my large purchases at Sears. Once again I am very pleased with the service received from Brian (cudos), the quality of our TV and understanding and respect of your managers. Sears is #1 in my book for shopping and always will be.
With Best Regards,
Sheryrel Brown
2301 Old Fort School House Rd.
Hampstead, MD 212074
410-239-0004
