Sears

Sears Reviews


sears.com


4.26 of 5 view all 34 reviews
Rating Summary | 87% of reviewers recommend (27 out of 34)

“was a GREAT Store Until”

Sears — 

When some of the clerk's are on there day's off,please put someone in there place that will help the PEOPLE not run them off. I thought the Sear's store were a good place to shop,but I ask a Clerk to help me and she rudely shooed me off to another clerk.[Very Rude]
Posted on Mar 06, 2009
Review inappropriate? Copyright violation?
Comments about honey40351’s Review

Displaying 1 comment

AdamO wrote on Mar 6, 2009 at 10:27PM

 

There's not a lot of details in this post, to really understand what the "shooing" off constituted.
If someone wants to return an item, that is sold in another department, it is standard to "direct" the Customer to the department that can best serve the Customer's needs.
A "cashier" might direct a Customer's enquiries to a Sales Associate, who is trained to answer Customer questions, check stock, and even compare product features.

 "Sears Online Ordering"
More Sears reviews
Next
"Treat every customer as if they were your only one."
Check price and availability at Sears