Sears

Sears Reviews


sears.com


4.26 of 5 (by 34 reviewers)
Rating Summary | 87% of reviewers recommend (27 out of 34)

Pros
  • located in an excellent shopping mall (3)
  • always available online an at the mall (2)
  • easily accessible to metro boston area (1)
  • online shopping available 24 hours a day (1)
Cons
  • poor cutomer service (1)
  • lack of training (1)
  • bad manager tommy (1)
  • sometimes items out of stock (1)
Most Helpful Favorable Review

“I love Sears' kid advantage program it is a God send!!”

To whom it may concern:

Which should be anyone with kids in school. Sears has a kid advantage club that is free to join and should be offered at every other store in the world. With this program you sign up and then shop. When the item you buy such as jeans or shoes tears up or wears down before your...

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Posted on Dec 17, 2008
Most Helpful Critical Review

“Treat every customer as if they were your only one.”

Recently I was in Sears in Hagerstown, Md. and experienced some really bad customer service. I watched the manager over the loud speaker announce that all associates stop what they were doing and clean out the dressing rooms, even though there were about 5 people standing in line and only 1 associate... read full review »
Posted on Dec 29, 2008

Sears Reviews

Displaying reviews 1 - 13 of 34 in total

“easy to use and great deals!”

Posted on Sep 08, 2010

“i like how you can keep all your stuff on your card”

i like the cashiers their nice. the prices are great.
Posted on Sep 06, 2010

“great store”

more rewards
Posted on Jul 04, 2010

“had fun shopping on this site”

Posted on Apr 06, 2010

“too many pages and cannot find items easily”

Posted on Sep 08, 2009

“it was great......”

one word outstanding.
Posted on Aug 13, 2009

“new layout too complicated and slow running”

Posted on Jun 02, 2009

“I like the compare appliances feature”

Only draw back is that it is hard to print off information with this site.
Posted on May 29, 2009

“very good selection”

Posted on May 16, 2009

“Better selection than most stores and more product availability.”

Posted on May 15, 2009

“Sears in Burlington, Mass is my fave department store!”

I have always been impressed with the professionalism and expertise of the fine staff and sales associates the the Sears Burlington Mall outlet in Massachusetts.  Time and time again I have been greeted and assisted by friendy and helpful people who know their products.  Both the Home Electronics, Hardware, and Automotive departments are places that I spend hours in, poring over merchandise and marveling at the tremendous selection. 

I know this may sound silly, but I am always thinking of excuses for going back the next day to look for something else!  Sears always has everything I need. ...

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Posted on Nov 28, 2008

“I shop, buy and manage my bill here”

The Sears site is easy to navigate and offers a complete shopping experience, particularly if there is no need to try it on. They offer good quality for a fair price and deliver promptly.
Posted on Feb 24, 2009

“good service and quick delivery”

Posted on Jan 14, 2009

Reviews of Sears

Check price and availability at Sears