Sears Craftsman 5.50 Torque Rating 22 in. Deck 2-n-1 Mulch-Side Discharge Push Lawn Mower

Sears Craftsman 5.50 Torque Rating 22 in. Deck 2-n-1 Mulch-Side Discharge Push Lawn Mower Reviews


4.5 of 5 view all 4 reviews
Rating Summary | 75% of reviewers recommend (3 out of 4)

“Go easy...plastic flywheel mechanism made to break.”

I AM
an appliance snob

Sears Craftsman 5.50 Torque Rating 22 in. Deck 2-n-1 Mulch-Side Discharge Push Lawn Mower — 

I took out a warranty on the Sears Craftsman 5.50 Torque Rating 22 in. Deck 2-n-1 Mulch-Side Discharge Push Lawn Mower because I knew it would be doing a lot of work and it did for some time. One day, it did not start and I could not pull the starter cord to its full length. I took it it to my dealer who told me that it would be repaired in a week. In the interim, I got a call that the flywheel was broken and I would need to pay $100 - in addition to warranty service already paid for - for the repair and that it would take longer. Confused, I asked around and did some research on my own. The flywheel mechanism is plastic and has a tendency to wear and snap. The mower does the job, but go easy.

Sears Craftsman 5.50 Torque Rating 22 in. Deck 2-n-1 Mulch-Side Discharge Push Lawn Mower

is not recommended by DANBOBFRED
Posted on Oct 24, 2009
Comments about DANBOBFRED’s Review

Displaying all 2 comments

DANBOBFRED wrote on Oct 27, 2009 at 5:16AM

 
In response to glalla2001's comment from Oct 26, 2009 at 10:25AM:

Hello, thanks very much for your reply.

I got a call from the shop stating that the broken element was not covered by any warranty and that it would cost around $100 to repair. I was not happy and really surprised, so I ended up getting the mower fixed out of haste. In retrospect, probably should have taken the $100 put it toward another item.

Thanks again.

glalla2001 wrote on Oct 26, 2009 at 10:25AM

 

I am the Product Manager for the Craftsman brand. How old is the mower that you have? Did the dealer indicate why the repair would not be covered under the warranty that you purchased? Did you end up getting the mower fixed or did you elect to purchase another mower?

We do value customer feedback to ensure that our customers are completely satisifed with Craftsman product.

 "Great for the money"
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