Sears - Credit Card Reviews

Overall

2.44 of 5 (by 9 users)

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Sears - Credit Card Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 9 of 9 sort by: most helpful | date | rating

helpful
votes

Sears Card--Customer Service so poor it makes the DMV look good.

Every day computer user

MAY

2009

Sears Credit Card. Unbelievably poor customer service. Sears will not honor their 12 months deferred interest no payments promotion on large appliances. Customer service reps always put you on hold for 30 minutes no matter what time you call, then transfer you to another rep without saying anything, then kick you back to automated call system. Answer all of their online inquiries saying " you must call us". Good idea, I want to be put on hold for 30 minutes. I think they are non-responsive to dispute resolution because it allows Sears Card to charge $39.00 late fees and 29.99%...

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Clawdette
Claremont, CA

helpful
votes

NEVER CARRY A BALANCE ON SEARS, YOU END UP PAYING 4X THE COSTS.

paying cash, Every day computer user, saving a little, a low risk investor, "Knowing, I don't waste money on un-fair tactics

NOV

2008

I, too have been changing over balances from various cards, and Sears was the first to go with actually paying it off!

I have not kept a balance on Sears Card for over a year and I will never keep a balance--no matter how "good" their major appliances may be.

Check out the Lowe's Card for major appliance purchases, they usually have 0% for a year and then you pay it off. I make payments monthly and it's paid off before the one year due date.

There is NOTHING WORTH PURCHASING USING SEARS CARD and keeping a balance with in-humane interest rates!

This will just reduce what money you have and you'll...

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Samantha3
Central Point, OR

helpful
vote

STARTED USING THE CARD FOR LARGE PURCHASES MY DUE DATE CHANGED

Every day computer user, an aggressive saver

JUL

2008

I AM REVIEWING THE SEARS GOLD MASTER CARD AND THEIR POLICIES FOR OVER CHARGING INTEREST RATES, BECAUSE THEY CHANGE YOUR DUE DATE.

I BELEIVE THAT CREDIT CARD COMPANIES ARE VERY WRONG FOR CHANGING DUE DATES TO FIT THEIR CALENDARS AND THEIR POCKET BOOKS.

I HAVE BEEN HEARING THIS COMPLAINT FROM ALL MY FRIENDS AND ASSOCIATES THAT HOLD MAJOR CREDIT CARDS.

MAYBE THESE COMPANIES SHOULD GO BACK TO THE DRAWING BOARD AND CHECK OUT WHO'S THE BOSS AND WHO IN THE END LOOSES FROM THIS TACTIC.

BECAUSE I AS WELL AS SOME OF MY ASSOCIATES HAVE TRANSFERED OUR BALANCES FROM SOME OF THESE COMPANIES.

WHICH HAS TURNED OUT...

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QUEENLAROSA
Decatur, GA

helpful
vote

If the interest were any higher I would get a nosebleed.

on a strict budget

DEC

2008

I acquired my Sears card under duress: I desperately needed work done on my card and it was offered to me with a deferred, no-interest payment plan so I took it. Good thing, too, because the normal rate of interest is astronomical! Any future use of this card will be during deferred payment/no interest sales only!

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soobeehunny
Ocala, FL

helpful
vote

Terrible customer service

an moderate investor

JAN

2009

Sears credit card - Terrible customer service; high interest rates; no preferred customer program

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mfranci210
Omaha, NE

helpful
vote

I love my Sears Card

Every day computer user, an aggressive saver, on a strict budget, I am a great shopper

DEC

2008

I love my Sears Credit card, I love to shop at Sears. There is always good buys when you have to shop on a budget and when you really don't have the finances avalible to you right at that moment.