Sears - Credit Card Reviews

I applied for this card in order to get 10% off on an electric range I was buying and it was the biggest mistake I made in purchases for the past 20 years. Half of the time I was unable to get on their website and they gave no alert on payments due. I ended up paying $60 in late fee and interests for a $800 purchase. Thier interest rate is one of the highest. I've never been late on my CC payments for the past 20 years. Do not apply in order to get that 10% off, else you will end up paying more for your purchase in the future.

I tried to pay off our balance 4 times and Sears found ways not to take my money and charge us late fees. The call center representatives had to reverse 6 different charges from my account. They ranged from late fees, over-charged interest, phone bill payments, and returned phone payments. The call center representatives were often uninformed and didn't know how to handle certain situations. Also if you choose to pay off your credit card in the store, it has to be cash or check. 

The card is a total scam!!! Sears finds way to take your money and it feels like they are doing it on purpose. If they...

We've had a Sears credit card forever, and yesterday we went to buy a new dishwasher and when it was rung up, the computer screen said that our account had been closed.  It was very embarrassing, and if it wasn't for the fact that that was the only place to buy a Kenmore, I would've walked out.  After purchasing the dishwasher, without the 12 months no interest, and without the additional 10% off for using our Sears card, we walked out of the store and went ********* to buy the rest of the stuff we were out shopping for.  Too bad, lost a lifetime customer.

seems like they offer more discounts and programs along with a great customer service staff that will answer all your questions

I MOVED LAST OCTOBER AND UPDATED MY ON LINE SEARS ACCOUNT WITH MY NEW ADDRESS(AS I DID WITH SEVERAL OTHER BANKS AND COMPANIES).  HOWEVER, IT SEEMS THAT SEARS CREDIT IS NOT CONNECTED TO THE ON LINE ACCOUNT WHERE I RECEIVE MY STATEMENTS AND PAY MY BILL.  SO, A FEW MONTHS AGO THEY SENT MY NEW SEARS CARD TO THE WRONG ADDRESS AND NOW THEY ARE UNWILLING TO CHANGE MY ADDRESS OR SEND ME A NEW CARD, ALTHOUGH I HAVE CALLED NUMEROUS TIMES AND EVEN TALKED TO A SUPERVISOR.   BECAUSE THE CORRESPONDENCE WAS SENT TO THE OLD ADDRESS (AFTER POST OFFICE FORWARDING HAD EXPIRED) EVERYTHING WAS SENT BACK TO SEARS...

as credit cards go Sears ha the best .in name in products and in reputation.

I got this card to buy some tools for work as one of their promotional gimmiks when you check out, they ask if you want a sears card. I RECEIVED ONE AND HAD A $7,000 DOLLAR CREDIT LIMIT FOR OVER A YEAR. I PAID OFF THE INITIAL $200 DOLLAR PUCHASE AND DID'NT USE THE CARD AGAIN FOR A YEAR, BOUGHT $250 WORTH OF TOOLS, AND THREE DAYS LATER I GOT A LETTER IN THE MAIL STATING THAT MY CREDIT LIMIT WAS LOWERED TO $250. I HAVE VERY GOOD CREDIT AND DO NOT EVEN NEED THEIR STUPID CARD BUT THIS TYPE OF SERVICE JUST ****** ME OFF!!! SO I WENT TO ***** TODAY AND BOUGHT MY WIFE THE NEW REFRIGERATOR FOR $1589.78...

With all companies looking for business because of the economy,now is not the time to raise your interes rates to 29%. My family and I will never use the Sears credit card again. If I don't have the cash for an item,I just won't purchase it.

I, too have been changing over balances from various cards, and Sears was the first to go with actually paying it off!

I have not kept a balance on Sears Card for over a year and I will never keep a balance--no matter how "good" their major appliances may be.

Check out the Lowe's Card for major appliance purchases, they usually have 0% for a year and then you pay it off. I make payments monthly and it's paid off before the one year due date.

There is NOTHING WORTH PURCHASING USING SEARS CARD and keeping a balance with in-humane interest rates!

This will just reduce what money you have and you'll...

Sears Credit Card.  Unbelievably poor customer service.  Sears will not honor their 12 months deferred interest no payments promotion on large appliances.  Customer service reps always put you on hold for 30 minutes no matter what time you call, then transfer you to another rep without saying anything, then kick you back to automated call system.  Answer all of their online inquiries saying " you must call us".  Good idea, I want to be put on hold for 30 minutes.  I think they are non-responsive to dispute resolution because it allows Sears Card to charge $39.00 late fees and 29.99%...

Sears helps you build credit! If your not approved for the sears gold card, a lower limit plastic Is available. The interest rates seem average, today. Did you know- the SEARS REWARD card is similar to the Kroger or CVS card? you can use it and the CC together, which saves some extra cash. Overall, I think the card is deepndent on the consmer consumption. Just buy that $2,000 Kenmore ELite washer and dryer duo, pay it off in a # years and you've made a nice investment, helping building that credit limit to better rewards.

I have had a sears Plus account for around 18 years and it has been great until now.

I have had made many large purchases with it over the years B/C of their no interest for 1 or 2 year offers, none of which were paid off in the alotted time. The result was you paid interest on the unpaid balance.

Yesterday I received a email that I was over limit. I could not understand this B/C I had a 2000.00 plus limit and a 1100.00 balance. And have not used this card for 2 years, the last purchase was a TV with no interest for 2 years.

OK now heres the shady Citi Bank move. I called sears credit thinking someone...