Sears Holding Company Gift Cards - Hoffman Estates, IL

Sears Holding Company Gift Cards - Hoffman Estates, IL Reviews


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3333 Beverly Road • Hoffman Estates, IL 60179
(847) 286-2500 • www.searsholdings.com


3.2 of 5 view all 5 reviews
Rating Summary | 60% of reviewers recommend (3 out of 5)

“worse service on EGC,4 days later still do not have ,”

I AM
I believe in honesty, a busy person

Sears Holding Company Gift Cards - Hoffman Estates, IL — 

Money was deducted Friday night for the egiftcard I bought for my grandchildren,,,no egift card as of Monday night,,you called and verified all my information today and said in 10 minutes,,,12 hours later no egiftcard,,,will never buy from sears again. I run a catalog call center and we have to hold on orders at times,,but this is unacceptable.

Your chat doesn't have any idea what they are doing, customer service is nice but could not help. Don't take my money and not send the card!!

 

Everyone on facebook, and every other social network will hear about this!! twitters will love this to pass on 

Sears Holding Company Gift Cards - Hoffman Estates, IL

is not recommended by nancy50
Posted on Nov 03, 2009
Comments about nancy50’s Review

Displaying 1 comment

SearsCares wrote on Nov 3, 2009 at 3:52PM

 

Dear Nancy50,

It is unfortunate that you have experienced this problem with receiving your egiftcard. My name is David and I work for the Sears Cares executive team and we want you to know we are here for assistance. At your convenience please contact my office via email at searscares@searshc.com so we can further discuss your concerns. Please provide a contact and the phone number the order was placed under (if different than the contact) and we will call you at your convenience. In addition please include your screen name(Nancy50) in your email so we can reference to your posting.

Thank you,

David V.
Senior Case Manager
Sears Cares

 "It took a month and a half to get credited on a gift card-Sorry"
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