Sears Jewelry Department

Sears Jewelry Department Reviews


4.54 of 5
(by 13 reviewers)
Rating Summary | 92% of reviewers recommend (12 out of 13)

Pros
  • reasonable price (8)
  • pleasant experience (8)
  • well trained salesperson (6)
  • unique item (4)
  • fully customizable (2)
Cons
  • None
Most Helpful Favorable Review

I found out that i was allergic to certain metals such as titanium.  The lady was very nice and replaced with same value to a gold ring I liked and I enjoy it today thank you very much for the best customer service and understanding.  You will Kmart and Sears always keep my business and the other business...

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Posted on Apr 14, 2010
Most Helpful Critical Review

We bought my diamond wedding band at sears, but two months later a diamond fell out, I took it to sears to get it repaired and when I went to pick it up, I didn't like the way they replaced the diamond, so the salesperson said she"ll send it back to be repaired again.  When I went 2 weeks later it...

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Posted on Jun 14, 2010

Sears Jewelry Department Reviews

Displaying all 11 reviews

I have been out of work for a year and just recently got married.  When shopping for a wedding band, I visited many jewelry stores and could not afford the ring I wanted.  I visited Sears one day as I was walking around a mall just to see if they would have wedding bands and found just the ring I wanted at 30% less than the jewelry stores and the quality is second to none.  I am very happy, my wife now tells people that I have a Craftsman wedding band!

Posted on Feb 26, 2010

A treasure chest!

I really came across Sears' jewelry department by accident. They have both higher end and quality costume jewelry.  What surprised me was that there were so many styles and makers to choose from--Trifari, Monet, and many others!  Most of these had a variety of coordinating pieces--earrings, bracelets, necklaces, etc.  As always what really impressed me was how affordable everything was and what great customer service I got in the jewelry department, overall.   All this will keep me coming back!

Posted on Mar 24, 2010

My diamond Engagement Ring Was Bought by My Husband at Sears, Beautiful and Clear High Quality you can tell by the first glance, Very Pleased

Posted on Apr 20, 2010

Just bought some stainless hoops & necklace, and I love it! Very minimal, modern, & cool. Like Titanium jewelry but cheaper! Titanium jewelry would be fun to see too. The prices were great & the sales clerk very helpful.

Posted on Mar 19, 2010

Bought jewelry here at fantastic price and good quality too!

Posted on Mar 19, 2010

I like the quality that of jewelry that Sears carries and I like the variety of jewelry to choose from. Plus, it is always priced well.

Posted on Mar 09, 2010

The fine jewelry from K-mart has quite a beautiful collection.  And for an excellent price.  In the past year, I visited the store and found the red large sale's tag on the counter. It could be seen from far away.  It lures customers in and the jewelry in the glass case keeps you there.  The price0 discounts were so excellent, I was able to afford a beautiful ring.  It's one of my finest pieces in my jewelry collection.  Thanks K-Mart.

Posted on Dec 04, 2008

I was very impressed with the Jewelry Repair salesperson at Sears (Troy, MI), Krishan, who wrote up the order to repair my double strand pearl necklace.  She asked me questions and carefully inspected the necklace to understand what was required.  Then she measured the necklace and counted the pearls to accurately record it on the order.  I should have thought of that myself, but I didn't.  So I appreciate that she has been well trained and she paid such close attention to the details. 

The price was very reasonable and I also had a coupon which made it even better!

 I am looking forward to...

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Posted on Oct 02, 2008

Gold jewelry at KMart is a great value for the product

Posted on Mar 09, 2010
I was searching for a sterling silver bracelet for my granddaughter, and found the best selection, and excellent pricing at my KMart in Venice. 
Posted on Dec 03, 2008
I did find a great looking wedding ring, and I bought the protection plan... But in less than 6 months my ring broke. It was fixed in a week, and 3 months later it broke again. I tried not using it for that time and instead used my engagement ring, and it still broke. I toom my ri g to get it repaired and they told me it would take a week... After a week I called and they said to wait 2 to 3 weeks. It's been 3 weeks and a half and they don't know where my wedding ring is. Obvious to say I am very worried, it IS my Wedding Rings after all. I was told they would talk to a manager and call me back,... read full review »
Posted on Jun 24, 2011

Reviews of Sears Jewelry Department