Sears - West Dundee, IL

Sears - West Dundee, IL Reviews


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5000 spring hill mall • West Dundee, IL 60118
(847) 426-1800 • www.sears.com



Overall 4.5 star rating4.43 of 5 (by 7 users)



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57% of people rated Sears - West Dundee, IL as 5 stars
57% of people rated Sears - West Dundee, IL as 5 stars%
57%
29% of people rated Sears - West Dundee, IL as 4 stars
29% of people rated Sears - West Dundee, IL as 4 stars%
29%
14% of people rated Sears - West Dundee, IL as 3 stars
14% of people rated Sears - West Dundee, IL as 3 stars%
14%
No one rated Sears - West Dundee, IL as 2 stars
No one rated Sears - West Dundee, IL as 2 stars%
0%
No one rated Sears - West Dundee, IL as 1 star
No one rated Sears - West Dundee, IL as 1 star%
0%
86% 86% of people recommend Sears - West Dundee, IL 14% of people don't recommend Sears - West Dundee, IL 14%
 

Sears - West Dundee, IL Comparison

4 star rating Most Helpful
Favorable Review
Love your sales and support staff, but watch the price scanners!
OCT
2
2008
Love the Sears Store in West Dundee.  It's clean, the folks are friendly, and the prices are good.  The frustrations are things like when the registers go down or the price scanners don't work.  Make sure the technology is working for the customer and your associates!
reviewer
a bargain hunter, a lover of great deals

diablo
Lake In The Hills, IL
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3 star rating Most Helpful
Critical Review
Customer Service needs to be the focus
OCT
2
2008

I went to the store to buy a digital camera.  I stood and waited for a sales clerk to enter the area. When the sales clerk actually did enter the area, he seemed to be pre-occupied doing some menial task and not to coming to assist me. 

When I was trying to look at the cameras, there were many that...

 review »
reviewer
value conscious

katyknock
Hoffman Estates, IL
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Sears - West Dundee, IL Ratings and Reviews

items/page: 15 | 30 | 50 displaying 1 to 5 of 7 sort by: most helpful | date | rating


1
helpful
vote
the women's clothes are beautiful
a lover of great deals, not rich

Rated on October 21, 2008

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5 star rating
JunjiXu
Dundee, IL



D
Large selection and friendly service.

MAR
6
2009
This isn't the closest Sears to my home, but I went there because I was in the area at the time. I needed some assistance in the appliances section and a friendly associate was there to help me. I liked the idea of having computer kiosks in the store to research items, but the one I used seemed very slow and disfunctional, other than that it was a good experience.
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4 star rating
2009 Friends Circle
GarrettA
Wheaton, IL



D
A GREAT visit

NOV
19
2008
I shopped at the West Dundee Sears on 11/16/08 during Family Shopping Day.  This was a great visit.  The store looked great and it was well stocked.  The folks in Electronics and Bridal Registriy really went out of their way to help my wife and I with some gifts.  Thanks nice job!
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5 star rating
reviewer
jowoho
Hoffman Estates, IL



D
Love the new return center

DEC
16
2008
About time Sears made it easy to do a return. The new return area was sytaffed with very knowledgeable people who handled my return very quickly. They even had smiles on the faces. Good job!
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5 star rating
reviewer
Papa
Hoffman Estates, IL



D
Great Service, friendly salespeople.

Rated on March 9, 2009

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5 star rating
reviewer
AverageGuy
Huntley, IL



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