Sears.com

Sears.com Reviews


www.sears.com


3.65 of 5 view all 263 reviews
Rating Summary | 72% of reviewers recommend (170 out of 263)

“Not a fan”

Pros
variety, reputable name

Sears.com — 

As an home appliance manager, I access this website on numerous occasions daily.  Unfortunately, the new Sears.com format is horrible compared to the older version. The website is much slower than it used to be and can be difficult to navigate.  I liked the older version that made finding a product and information on that product easier. When printing information on a specific product, it now prints about 5 pages of web dialog.   We used to be able to find the item, click on "Specs" and then print just what we needed.  Make sure you have a couple hours and your printer is stocked before attempting to do your research when you visit Sears.com.

.....Some positives are....they now have helpful links such as "Energy Star Rebate Finder" to find local rebates on energy star qualified appliances etc. - saving you more money on your purchase, the new look is also nice - although not tactful. 

NOTE: The reviewer indicated that they are an employee of Sears.com.

Sears.com

is recommended by BlueCrewNikki
Posted on Jun 05, 2009
Comments about BlueCrewNikki’s Review

Displaying all 2 comments

HaSalesKing wrote on Jun 9, 2009 at 9:30AM

 
In response to HaSalesKing's comment from Jun 9, 2009 at 7:35AM:

If you guys want to brainstorm sometime about ideas send me a message. We need all the help we can get in today's economy!

HaSalesKing wrote on Jun 9, 2009 at 7:35AM

 

You are soooooooooooooooooooo right! It does help us to be able to print out the information without all the excess. For the items we have on the salesfloor I printed out the info at home (copied and pasted what I needed) and make copies when necessary. I also made a powerpoint presentation that I have in a binder full of some of our popular sales items.
That helps some, but in our line of work at the Kmart level you have to rely on the web to showcase an item we don't have on the floor. In those instances, I have nothing to give them except writing the info manually. It's a pain but what can you do? You have to make every effort to develop leads that generate sales!
I do agree that the energy star info link is a nice addition. Customers don't mind waiting for the computer to load when your working under the guise of "saving them money." For that they will be patient and bear with you.

 "Great website!"
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