Rating Summary
“Do Not Shop For Sales on the Website-It's a "Come ON" Gimmic”
- daily computer user
- Pros
- None
- Cons
- Web Site needs upgrading, online order service is terrible, Never will order on-line again, Bad management!, doesn't stand behind their advertisement, Consumer Rep SUPVR NEEDS training, Poor inventory control, Sears online needs help, Bad experience twice in a row, All around run-around
Sears.com —
Sears takes a big priced item, prices it very cheaply, such as a TV, sells out quickly and keeps the ad up for weeks for the draw. They also continue to take orders for the item without even having it, so you wait & wait only to find out you're not even getting the product. They appease you by offering a different item at a 5% discount. I find this to be a horrible business practice. If I wanted something else I would have purchased it. Now everywhere I look for the item I want I still see Sears advertisements come up with the same item cheaper than anyone else and they've been out for over a week. Good false advertisement! Now I know why they always get 1 or 2 stars. I will never shop Sears again. I've been burned too many times now!
Sears.com
