Rating Summary
“They have great service and interesting seating ”
- business traveler, pleasure traveler, love to travel, a woman
- Pros
- allows one-way ticket purchase, friendly no-hassle service, great customer service, nice price
- Cons
- cattle car seating, would like a reserved seat
Southwest Airlines —
I am reviewing Southwest airlines which I have traveled on twice from Tulsa to Los Angeles. I was unaware of the seating arrangements when I first boarded the flight, so I was confused why people were in such a hurry to line up at the gate, and it kind of reminded me of a rat race. Once on board I found a seat and soon discovered it was comfortable and the service was wonderful. Everyone was friendly and they even showed a movie which helped to pass the time. Overall I enjoyed my flight not to mention it was the most affordable; however I do think that even though the seating arrangements are interesting and different, it can also be a deterrent for those who don't feel like being so aggressive in order to get a good seat. Often times when traveling a person gets tired and just does not want to be bothered with seating arrangements, so I think it would benefit the company to have half of the plan assigned with planned seating, and the other half can be the free for all innovative seating. This would help Southwest airlines to please a wider range of customers.
Southwest Airlines
