Rating Summary
Southwest Airlines Reviews
When I first got on a plane it was Southwest Airlines that I chose. My first flight was to New York! It is so beautiful there. On the plane the crew were so nice and professional. You can sit wherever you like, they don't charge you for extra baggage, and you get a drink and snacks when you board! Even the Pilot informs you of the weather of your destination, how cool is that! They also have great prices! They take care of you at Southwest.
The Southwest Airline employees are always friendly and we have always enjoyed our flights. I always try to fly Southwest.
Recently I travel on Southwest leaving Dallas Love Field going to Oakland Ca...I recently had surgery and could not do the lifting and all of the walking so Southwest had employees that help me with getting on/off the plane my baggage checked in and out...and to my family each time going and coming ...My trip would have been very hard on me and might not have taken it if there were not those accommendations....Thank You Southwest ......
I am reviewing Southwest airlines which I have traveled on twice from Tulsa to Los Angeles. I was unaware of the seating arrangements when I first boarded the flight, so I was confused why people were in such a hurry to line up at the gate, and it kind of reminded me of a rat race. Once on board I found a seat and soon discovered it was comfortable and the service was wonderful. Everyone was friendly and they even showed a movie which helped to pass the time. Overall I enjoyed my flight not to mention it was the most affordable; however I do think that even though the seating arrangements are...
read full review »I recently traveled to Alabama with my husband and two small children (4 year old and 6 month old). I was dreading this trip because of the hassle it usually causes to travel with small children on the plan. However, I was pleasantly surprised with how much I enjoyed my flight with Southwest Airlines. Not only was everyone helpful, they gave both of my children paper airplanes to keep for their scrapbook. How did they know I scrapbook EVERYTHING! I was happy with all aspects of my travel on Southwest and would recommend them to anyone traveling with children.
I first started traveling with southwest my second year of college, I was on a buget then and now retired I can still travel with the help of southwest. I have try hard not to put to much in my bags but I can use the same size bag without paying more.
Southwest makes traveling as easy as they possibly can. It seems as though the airline actually puts the customer's needs before their own. What a concept!
Need to change flights? No horrendous charge! Just change your plans and apply the credit from the original purchase. Do it within a year or you lose it. Fair enough.
Check in online 24 hours in advance so you can have the best choice of seating possible. This is not a big deal to me if I am flying alone, or on a short flight. On longer flights, or if I really want to sit with a particular someone, getting on the plane first...
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Southwest airline offers GREAT customer servic, trained employees to handle multiple personalities and oraganized land staff for customer satisfaction. Very approachable!Fligths in ands out of major airports for example Midway are always on time departing\arriving...Staff is courteous, polite and not stuck on themselves...midwest friendly, smiling and helpful! The planes are clean, and well stocked.
Reviews of Southwest Airlines
