State Farm

State Farm Reviews


Rating Summary | 78% of reviewers recommend (28 out of 37)

A little too expensive for me.

I AM
on a budget, saving a little
Pros
Gives rebate checks, Reputable, close to home, Claims are paid quickly, get to know their customers personally
Cons
Not the cheapest rate, A little higher cost, arrogant agent, very expensive, impersonal, Expensive

State Farm — 

When I moved out of my parent's house my car insurance rate went up a lot more than I expected. I called to see if I can negotiate a lower rate and they wouldn't budge...so they lost me as a 10yr+ customer. Don't know if it's like that company wide or if it was just my particular agent. The actual service while I had it was decent though; I was just simply turned off with the curt responses of my agent when I told him the new insurance rate was really above my budget. Why would they want to lose a customer and have that customer share a negative opinion? Keeping customers happy should be a number one priority and if you aren't willing to budge at all, I'm more than willing to shop around.

Last edited on Feb 16, 2009

State Farm

is not recommended by norske2383
Posted on Feb 16, 2009
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