State Farm

State Farm Reviews


4.11 of 5
(by 37 reviewers)
Rating Summary | 78% of reviewers recommend (28 out of 37)

Pros
  • excellent service (25)
  • always there when i need them (24)
  • claims are paid quickly (23)
  • professional (21)
  • great agents (21)
  • close to home (20)
Cons
  • little higher cost (8)
  • can't think of one. (5)
  • very expensive (3)
  • affected by hurricanes (3)
  • difficult claims people (3)
  • not willing to pay for damages. (3)
  • billing gets messed up (2)
  • expensive (1)
  • impersonal (1)
  • great agent (1)
Most Helpful Favorable Review
I was at a point in my life where I thought I was losing everything I had worked years for - and had no clue what to do about it. The anxiety was producing physical problems on top of the emotional upheaval. It was suggested that I go to State Farm and talk to them since they had their own bank and the... read full review »
Posted on Dec 27, 2008
Most Helpful Critical Review

State Farm is very pleasant with smaller claims, but if it's extensive, they go to all lengths to get out of paying.   Anyone considering them need to investigate extensively in all states.  They have numerous court documents in different states showing the extents they'll go to to get out of the...

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Posted on Oct 11, 2008

State Farm Reviews

Displaying reviews 1 - 13 of 37 in total

State Farm Bank = Fail

I would stay away from this bank.  Quality seems very low.  I tried to report a problem on their website and it took me about 10 tries before the contact us form worked.  

When it did finally work, I realized you can't use any word with an apostrophe in it!  So I'm, Can't, and Won't all break the page and you are unable to submit it until you remove all of these words.  If the website developers are so lazy they can't deal with contractions I have little hope for the rest of their site.

Posted on Oct 23, 2010

Get money back fast

I have been with State Farm since the late 80's and they have been great.They call me when they think I should change things on my policy.The more you have with them the more you save.They also have a good life policy to you can get and with your kids you can get very good rates.Get then in as early as you can so they can pay for their own collage with their insurance savings plan.State Farm stands behind their people when accidents happen around the house just call they will have someone out that same day.

Posted on Dec 04, 2009

My dad had State Farm when I was growing up. When I was old enough to drive he added me to the policy. When I married my husband had another company insurance. That was one of the first things that we changed. Divorced and now remarried-State Farm. Three grown children - all with State Farm. I don't even think about changing. I have been a fairly safe driver with only three wrecks in my 31 year driving record and only two speeding tickets, but as they say...like a good neighbor, State Farm is there. By the way...home and life insurance with State Farm too!

Posted on Dec 01, 2009

State farm is always there for me without a hassle. When I am in a wreck, I like being able to just make a quick call to my State Farm agent and know they will take care of everything and get me a rental ready. When we have a home claim, I like being able to call my agent and know they will send somebody out and they will get the police report and take care of the details for me. I have been with them for years and will unlikely change.

Posted on Nov 17, 2009
Posted on Mar 08, 2010

   I have been with State Farm for over 30 years and I am very satisfied with their level of service, the coverage, and their premium rates.  Over the years,  I have matured and my needs have changed, and State Farm has been there to cover me through it all.  When I was a homeowner, when I was a 'young and inexperienced' driver, when I became a parent and purchased life insurance.  I have had the same representative for over 20 years, and I feel like he is a partner more than an insurance agent.  In these days of call centers and overseas customer service departments, it's great to know...

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Posted on Mar 11, 2009
When I moved out of my parent's house my car insurance rate went up a lot more than I expected. I called to see if I can negotiate a lower rate and they wouldn't budge...so they lost me as a 10yr+ customer. Don't know if it's like that company wide or if it was just my particular agent. The actual service while I had it was decent though; I was just simply turned off with the curt responses of my agent when I told him the new insurance rate was really above my budget. Why would they want to lose a customer and have that customer share a negative opinion? Keeping customers happy should be a number... read full review »
Posted on Feb 16, 2009

Just what we needed at the right time saved us money on home and auto insurance.  Learned about the banking part and found it to be a great place for loans.  Easy to work with, friendly, hometown, personal.

Posted on Aug 06, 2009

I have been dealing with State Farm insurance for over 20 years.  I have had all forms and have never run into an issue with them as far as denying a claim or underpaying a claim.

I would recommend them as a good company to deal with and one that seems solvent.

Posted on Aug 10, 2009
State Farm auto insurance is perfect for young couples or anyone who wants to save money. The best point about State Farm is they are there whenever you need them, but they don't call every week and try to talk you into buying something else. They offer great coverage and the Agents are very friendly and are not about making the most money they can, even if that means cheating you out of good coverage. Being young and newly married, I believe insurance companies try to take advantage of us because we are young and not as experienced. Thankfully our State Farm Agent has gone out of her way to teach... read full review »
Posted on Dec 08, 2008

We have had State Farm Auto ins. for 29 yrs! They have always been there for us when we needed them. Having three teenage girl drivers in the family . Our State farm agent always found every discount  allowed for our family. When we had any accidents they where at our side taking care of every little detail.I would never think of changing our ins company. I might have to pay a little more for  State Farm but you get what you pay for!!

Posted on Dec 04, 2008

The best people.

I have been a customer of theirs for a long time. I had to temporarily suspend my coverage due to a problem with my family, but I do intend to reinstate my policy as soon as I get the funds.

Posted on Feb 12, 2009
I appreciate State Farms prices as they are something I am comfortable with.  However, I would like to find an agent who can look at my insurance profile and give me suggestions and advice on what type of insurance I should buy and/or consider.  I started a business 10 years ago and bought liability insurance as I was just starting out and felt it was all I needed.  As my business grew, my policy grew - more vehicles, more equipment.  The one thing that never crossed my mind was purchasing theft insurance and I wish my agent would have brought it to my attention - actually I feel that my agent... read full review »
Posted on Jul 31, 2008

Reviews of State Farm