T-Mobile

T-Mobile Reviews


3.17 of 5
(by 6 reviewers)
Rating Summary | 50% of reviewers recommend (3 out of 6)

Pros
  • multiple plans available (4)
  • great customer service (3)
  • very cost effective (3)
  • easy website payments (3)
  • nice (2)
  • low cost comparitively (2)
Cons
  • frequent dropped calls (4)
  • poor customer service (3)
  • poor coverage (3)
  • faulty phone (3)
  • poor service area coverage (3)
  • more coverage needed (3)
  • 30 min.waittime for customer services (3)
  • no roll over minutes (2)
  • could have more smartphones and featur (2)
  • none (1)
Most Helpful Favorable Review
T Moble is far better than any other cell phone service when it comes to no-contract services. If you like pre=pay phones you get far more for your money than with any other. The choice of package deals that include texting and a lot of free minutes is outstanding. The savings is much better than... read full review »
Posted on Feb 17, 2009
Most Helpful Critical Review

I cannot get service in my home unless I sit by the living room window.  Even then it sometimes drops the call.  I have complained a few times, they keep me on the phone for 30 minutes to an hour doing this and that but nothing changes.

If you happen to get a lemon of a phone, watch out.  They will...

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Posted on Nov 20, 2008

T-Mobile Reviews

Displaying all 4 reviews

NOT VERY GOOD PRODUCT!

NOT VERY GOOD PRODUCT! EXPENSIVE... THE PHONES ARE NOT VERY DURABLES... the costumers service sucks!

Posted on Mar 12, 2010
My fiance and I have been customers of T-Mobile for over 3 years now.  All in all, we are very satisfied with the company and have no plans of switching service providers.

Getting in contact with T-Mobile customer service is usually quite easy.  The wait times are very low and if for some reason our phones don't have any signal, we are able to jump on their website and speak to a customer service rep via chat. 

The phones they offer are also quite nice and I have yet not to like one that I have ordered.  I, at one point in time, was having issues with a cell phone and I had to call T-Mobile...
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Posted on Aug 13, 2008
T-Mobile offers excellent customer service and great rate plans.
Posted on Aug 21, 2008
t-mobile coverage is very poor and there are very faulty. I had bad exspeareance with t-mobile. Many dropped calls, very bad phone signal i am dependent of my phone. There phone have no real look they have a boring look to them especially nokia brand. I would stick with verision they are the better choice unless your on a really big budget then t-mobile worth tring.
Posted on Aug 15, 2008

Reviews of T-Mobile