US Airways

US Airways Reviews


3.5 of 5
(by 4 reviewers)
Rating Summary | Everyone recommends (3 out of 4)

Pros
  • friendly service (2)
  • relatively inexpensive (2)
  • good routes (1)
  • kind service (1)
Cons
  • poor customer service (1)
  • no leg room (1)
  • lost luggage (1)
  • consistent incompetence (1)
  • poor and rude customer service (1)
  • nickel and dime fees (1)
  • no complimentary snack or drink (1)
Most Helpful Favorable Review
At first after reading all the negative reviews for US Airways I was a bit scared as my husband and I were flying them to Aruba. When we got our tickets we learned that we were sitting apart by 10 rows.....I thought to myself "OH no, here we go with the nightmare" To my surprise when we checked in we... read full review »
Posted on Oct 21, 2008
Most Helpful Critical Review
My experience with US Air
I recently flew from Phoenix to Hartford with a cabin dog. A cabin dog is a dog that goes in a small bag or crate that fits in the under the seat in front of you. The dog and crate are considered your one bag of carry luggage. On US air this dog with no seat costs $100.00... read full review »
Posted on Jul 27, 2008

US Airways Reviews

Displaying all 2 reviews

US Airways

We live in central Missouri and my mother-in-law lives in Tucson. We try and make it back at least once a year to see her. My husband wants only to fly US Airways because we fly out of St. Louis into Phoenix, then catch a connecting flight to Tucson. Since there is a flight leaving Phoenix for Tucson (and vice a versa) almost every hour during the day, he feels more at ease should we be delayed from our take off. If we miss our original connecting flight, we can catch the next one out, which has happened (due to a thunderstorm).
Seems like here of late, we get in earlier than what we were...

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Posted on Dec 11, 2008
US airways has come to my aid several times I am surprised that the employees are so kind , with what they put up with. Remember its the boss that makes the rules , the employees just have to do . so be nice to them and they are nice to you
Posted on Jul 24, 2008

Reviews of US Airways