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I owned this washing machine for 1 1/2 years and the temperature control and timer switch went bad. It was under warranty so I had to go through Sears for the repair. I was without a washer for over two weeks because they did not have the part. Now, 1 1/2 years later, I have the exact same problem. Sears told me to call Whirlpool and Whirlpool told me to call Sears. There is obviously a defect in the washer or these parts. Now I have an independent repair man coming to fix it. I will never purchase another product from Sears....or any maker of Sears appliances.
This washer has got it all, it's got the size i need, it's quite, and best of all it preforms as expected and doing it's job just right. love it.
I am capable of following manufacturers directions.....so please do not think I am some less than intelligent house mouse that does not follow them! Even doing exctly as stated, the washer is HORRIBLE! I would say one of the worst ever consumer rip-offs ever (well maybe not as bad as the Cadillac 4/6/8 engines)! This thing is ROUGH on your clothes. I have had it for 8 weeks and I have already found several clothing items that have been a little (or a lot) shredded after being washed....not before being washed, but after . As well as being ROUGH ROUGH ROUGH, on your clothes.......this...
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I own this washer and the corresponding dryer and am pleased with them. Obviously the capacity is good and we wanted the convenience of a top-loader rather than the window units. From what I can tell the funny looking ones with stands that cost 25% of the unit are now going out of fashion as these new units hold more (increased efficiency right there), are more electrically efficient than your old top loader, don't get the mildew round the rim issue, and generally cost a bit less.
As for running costs all I can say is it costs a fraction of the old units I replaced but then anything on the market...
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I wish I didn't have to give this washer 1 star! Have had the repairman out twice, but still having the same problem. The washer won't spin the clothes dry. I've tried taking everything out and redistributing, tried smaller loads, tried starting the entire wash cycle over, nothing helps. The clothes always wind up sopping wet. Maybe I got a lemon, but I've read where other reviewers have had the same problem. Sometimes it takes me 2-3 days to get 1 load of laundry done; I'm constantly running out of clean clothes to wear. It seems to clean okay when I can actually get the thing to work, but I...
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We're extremely happy with this dryer - a thousand times better than our previous dryer. It's fast and efficient. My wife loves the wrinkle free feature. We notice far less lint than our previous dryer, so it seems to be easy on clothes.
It's a little too easy to hit the power button, but that's a minor issue.
We have been extremely happy with this washer. It's quite and efficient. It seems to be very easy on clothes - we notice far less lint in the dryer than previous washer.
I could do without the chime when it's turned on and off. This unit is located near an entry way. The power button is easy to hit accidentally. These are pretty minor issues.
I just bought this washer not too long ago....and so far ok..This gets my clothes more clean than the old one with the ajitator. They smell better and it seems to pull more dirt out than I thought it would. Hard to get use to not pulling up the top every other minute. Only because it locks. So far so good...and I have no complaints. My clothes dry in half the time now and I can wash my bed pillows and my large blankets. Kenmore is a great product and I am a satisfied customer at the cost of $450 dollars.......
I CAN NOT believe that after five years that Whirlpool is essentially telling me that they will give me $200, and that this machine is not cost effective to repair. Pathetic. I did like the machine prior to this debacle.