Web Sites Discussions

Put the "Continue" buttons for checkout at the bottom of the screen, not in the right sidebar. The sidebar location requires scrolling back up to continue, and it's not intuitive to look for that kind of button to the side; when filling in fields from top to bottom, the next step should be below (that's the direction all the information, and the user's eye, is going).

Also, I think it would be good if there were a way to add profile information that affects the sale during the checkout process (for instance, associate discounts). Having to back out of a transaction to create a profile, when that information is going to be entered during the new visitor transaction seems rather redundant. Perhaps have those customer information fields feed the fields for a new profile when a checkbox is checked to do so (the checkbox would prevent redundant changes or repeatedly created profiles).

On the store end, the store-to-home window on the kiosks I've seen is significantly reduced in size compared to the regular window, and it cannot be maximized. Can this be changed? Or, is this a computer issue rather than an IT issue?

slash and burn the whole thing and start over

Well I just pasted a whole paragraph on how to improve but the **** thing errored while loading and went grey...

Thats one of the many problems. The biggest problem is that each individual webpage has abotu 800 billion tiny little things to load everytime you click something. Theres about 1000 different fonts and sizes on the first page

The average user is goign to use the search bar, its goign to be 95% of your traffic. The main page doesnt need ten thousand different links and clicks and ads and all that little ****. your eyes dont know where to look.

The fact that it pulls up other items when you searchign which clearly have nothing to do with the itemt your looking for is smart from an advertising standpoint but until the site gets off the ground, lose that too.

I agree with teh above person, just get your web masters together for a 3 week pow wow with maybe a marketting and advertising maker on how you can make site user friendly and still increase sales.

Hell just get some one to do some QA on the site would help alot if your worried about spending too much money. Therse so many broken links and annoying errors.

What would you want to see if we were able to start over? What are the top 3 design features and functionalitites you'd want to locate easily?

How often do customers receive confirmations only to be contacted by the local store that the merchandise is out of stock and needs to be ordered?

fast simple loading none of this java **** that takes 5 min to load a page all the way

With all the questions being flashed on the cash register screens, the time it takes to buy something "in-person" v.s. online are quickly converging.