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BobL27Long Island, NY

“If it's Worth Doing at all, It's Worth Doing Correctly”

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Member since: July 2009
Lifetime Points: 27,914
Discussion Posts: 638

Reviews: 36
Review reads: 33,005
Helpful votes: 97

Friends: 17
Fans: 14

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BobL27's Blog

Note: As of 10/2010, Sears was unable to resolve the issue, and replaced this refrigerator with another one of my choice. I could not ask for better solution. Thanks Sears! Posted on Jan 20, 2011

Sears Tech coming to check out my ice maker problem on Thursday morning on my side by side kemore Elite fridge. this will be the 5th visit on this fridge since July.

Posted on Dec 15, 2009

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Discussions BobL27 Is In

Clarification needed on Sales Promotions in Customer Feedback

latest post: 4 months ago by BobL27

New day, SAME crappy response! in Customer Feedback

latest post: about 1 year ago by BobL27

What can you tell me about oil heat? in General

latest post: 12 months ago by BobL27

Kenmore Elite Models 795 and 797 update in Refrigerators

latest post: 12 months ago by BobL27

worst customer service ever in Customer Feedback

latest post: about 1 year ago by BobL27

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BobL27's Reviews

Keurig Columbian Decaffeinated Coffee Single Serving K - Cup - 108 count

Keurig Columbian Decaffeinated Coffee Single Serving K - Cup - 108 count

“Excellent Decaf in a K cup”

One of my favorites when I am over caffeinated and need more coffee!

nice taste.

Posted on Feb 08, 2011

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FEB

8

2011

Keurig 10307 Caribou Blend K-Cups Casepack 108ct.

Keurig 10307 Caribou Blend K-Cups Casepack 108ct.

“A great all around medium strength coffee”

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FEB

8

2011

Keurig 15509 Dark Magic K-Cups Casepack 108ct.

Keurig 15509 Dark Magic K-Cups Casepack 108ct.

“I love it!”

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FEB

8

2011

Kenmore Elite 30&#34 Freestanding Electric Range

Kenmore Elite 30&#34 Freestanding Electric Range

“Absolutely Beautiful Double oven Range ”

Was this review helpful? Yes (1)

NOV

26

2010

Kenmore Intuition 31811 Upright bagless silver

Kenmore Intuition 31811 Upright bagless silver

“This Vacuum is powerful and quieter than What I am used to!”

Was this review helpful? Yes (4)

NOV

7

2010

Kenmore Elite 26.5 cu. ft. Side-by-Side Refrigerator (5109)

Kenmore Elite 26.5 cu. ft. Side-by-Side Refrigerator (5109)

“Beautiful, Full Featured Fridge”

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Comments for BobL27

Thanks, Bob! You feedback is so appreciated! I sent it along to SearsCares, too, so they could give kudos, as well! Enjoy your new fridge! -Julie

Hi! I noticed you have earned a reputation badge for your contributions in our community â€“ thanks for all you’ve done! You could be earning ShopYourWayRewards points, too (which can be used toward purchases). Do you have a Shop Your Way Rewards account? If not, you can set one up (for free) at www.ShopYourWayRewards.com. Once you have registered with the program and have received your Shop Your Way Rewards account number, enter this account number in your community profile. You should see a link on your profile that says, “Add my Shop Your Way Rewards membership to my profile”. When you are “linked”, you’ll see a Shop Your Way Rewards Member badge appear on your profile and you’ll be all set! You’ll soon see a deposit of points in your Shop Your Way Rewards account due to your community contributions. To learn more about how many points you can earn and which activities can earn you Shop Your Way Rewards points, please visit http://www.mysears.com/rewards_overview. Let me know if you have any questions! I hope you’ll consider linking your accounts so you are eligible to receive this additional benefit for your community contributions! Thanks, PaulaZ - Community Moderator

Hi- having lots of problems with same fridge- shaved ice never works- always chunk of ice clogging opening- sears warranty services are
horrible, rude, hang up on you, service men never show up- all documented! Fridge just 1 year old now. Just noticed mold up in the dispenser shoot. Will Sears show up for this? or should I hire an outside source? Would love to send this fridge back- cost $2,700 with tax & warranty- it should work!! Help!!! Tried my salesperson, she tries, but they hang up on her!!

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Thanks, Bob! No worries. Hope your gardening goes well :)

In response to BobL27's comment from Jun 12, 2010:

Thanks for taking the time to explain all of this - I think we should put in the 50 amp service if it's not too costly. Sounds wise from what you explained, and I also wondered if it might be a potential fire hazard not to have the proper wiring. We don't have the oven yet, so we could get it done this week before the delivery. I am assuming you have still had no issues with your range? It sounds as though it's a wonderful unit in so many ways, in spite of some potential glitches. We purchased a 3-year service agreement with ours, just in case.

We just purchased the Kenmore Elite 9802 range (will be delivered at the end of next week), and I have read and reread the reviews and discussions on it in order to avoid some of the problems cited in the reviews. You mentioned that when you installed it, you switched out your wiring to a 50 amp circuit, as it suggests in the installation instructions. I know nothing about the wiring issues, but I am wondering whether some have had problems with the range because the 40 amp wiring they are using is insufficient and it is causing the oven to activate it's safety devices, which might blow the circuit board or or cause the oven not to operate after cleaning, etc... Do you think this is reasonable, or at least possible? I am wondering whether having the plug rewired before installation might be a wise precaution - or do you think it would make a difference. Thanks for your help!

We just purchased the Kenmore Elite 9802 range (will be delivered at the end of next week), and I have read and reread the reviews and discussions on it in order to avoid some of the problems cited in the reviews. You mentioned that when you installed it, you switched out your wiring to a 50 amp circuit, as it suggests in the installation instructions. I know nothing about the wiring issues, but I am wondering whether some have had problems with the range because the 40 amp wiring they are using is insufficient and it is causing the oven to activate it's safety devices, which might blow the circuit board or or cause the oven not to operate after cleaning, etc... Do you think this is reasonable, or at least possible? I am wondering whether having the plug rewired before installation might be a wise precaution - or do you think it would make a difference. Thanks for your help!

Hi BobL27

I just recently read some of your reviews. You are quite a Craftsman guy. But I guess that is to be expected with the retirement and all. Keep writing us all that useful info.

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all about design, brand conscious, coffee lover, craftsman club member, craftsman devotee, diyer, do it yourselfer, every day computer user, happy sears customer, home owner, kenmore loyalist, looking for durability, looking for energy savings, married, mr. fix it, practical, retired at last, tech savvy, warranty conscious

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