Hi there, BradR-Welcome to MySears. I see you did have a community member respond to one of your posts, suggesting you send a message to SearsCares, the customer service escalation team on the site. They are a great resource for our community members who have had issues with their appliances and/or customer service.
Just letting you know, we did remove 2 of your duplicate posts. This is for the integrity of the site. We kept your first post, which had a response on the thread.
Thank You!