MomtoTwo9396Alamo, CA
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MomtoTwo9396's Reviews
Sears Home Appliance Warranty Service
I have never had such a frustrating experience as I have had while trying to deal with the Sears Repair Department. My washer has been out of commision for more than two weeks and I FINALLY had an appointment for this morning from 8-12. I took the day off and sat here and waited...and waited...and waited. At 12noon, when a technician still hadn't appeared, I called the customer service department who told me they would send a message to the repairman and that I was next in line. Bad enough that I had already been sitting here for four hours, but he didn't call, nor did he show up by 2pm. ...
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Posted on Jul 28, 2008
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