Not meaning to beat a dead horse with a stick, Dave... however.... ALL "sensor" washers, even if they work perfectly for 5 months, then get to problems. I have yet to hear of anyone that has owned a "water sensor controlled" washer, in any make or model, that hasn't been disgusted with it, if not in the 1st week, then within 4 months. Sounds like yours has a defective water level sensor straight from the factory. I opted for the Maytag 3.5 cu. ft. Centennial Model# MVWC400VW. It has NO sensors in it for water levels. There is a dial (rotary) that I set instead. I love this machine! It's roomy enough to fit a Queen size comforter in and wash it wonderfully! It has a 2 speed motor so my small load of lingerie is ever so gently swished around and washed completely. I hope you dont give up on Maytag. Those IEC & HE washers have YET, to be perfected!