RanemakerCedar Rapids, IA


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    Member since
    July 2008
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    Ranemaker's Reviews

    Hewlett Packard HP Pavilion Entertainment PC

    Hewlett Packard HP Pavilion Entertainment PC
    2 star rating
    Every day computer user

    JUL
    18
    2008
    This is my first laptop and I did as much homework as I could before buying. I should have done my homework on customer care as well. Less than 5 months after buying it I had to send my new laptop to HP for repair. They repaired the wrong thing (soundboard) and wanted to charge me $600.00 even after admitting it was not fixed. Luckily I had an extended warranty through the store I bought it from and they ended up finding the problem (motherboard) and fixing. (HP had my computer for almost 3 weeks without fixing and store fixed in one week.) HP might pride itself on customer service but they are... read full review »
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