When the front unit in our apartment went out, I began shopping around to find a 10,000 BTU unit that would fit the space and meet the need. Before purchasing I did the research and read the reviews. Went to the store and still hands down chose this model. For all who say it is noisy and rattly, I say you didn't follow the instructions and install it correctly. We took our time, screwed and unscrewed screws, and in less than 2 hours had it perfectly installed and running. INSTRUCTIONS ARE THERE FOR A PURPOSE. The unit is quiet, powerful, and meets the need. Sure, I would have liked to have purchased...
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