I am a Sears call center employee. I'm hoping to transfer to a store in the Pittsburgh area where my husband and I hope to be living by February!
I 've had this washer since early 2007. It was a gift from my grandmother who was visiting and was tired of going to the laundromat. I think it works great and I have never had problems. I've used this in an upstairs laundry room with very little noise. If there was a very large load, some shaking would be noticeable but not enough to bother me. I love my washer!