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badsearsJacksonville, FL

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Member since: November 2009
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badsears's Reviews

Kenmore High-Efficiency 2.7 cu. ft. Front-Load Washing Machine (4041)

“do not buy this washer unless you live in a slab home”

If you live in an off grade home.. this washing machine will shake your whole house during the spin cycle. I had to buy shock absorbers for the washer, and it still vibrates the house. At 1025 rpm for the spin cycle.. its crazy that there is no internal shock absorption. The sales staff did not warn be about this and I bought the machine at Sears! in the store.. which is now closed.

I had very poor installation service, very poor customer support. The machine is not large capacity.. but it does save water! Clothes are clean. I just try not to use it.. never use the high spin cycle.. just...

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Posted on Nov 17, 2009

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I don't know if this will solve your problem...we purchased our washing machine on Black Friday (yesterday), brought it home and set it up. It about knocked a hole in our laundry room wall during the spin cycle. I called Sears and discovered that my husband did not properly set up the machine. There are 5 "packing/shipping bolts" on the back of the machine that have to be removed, you then replace them with 4 stoppers that are included. Also there is a styrofoam "stuffing" in the bottom center of the washer that has to be removed in order for the drum to spin properly.