farmingsfunOntario, CA

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Comments for farmingsfun

FacilityService wrote on Nov 13, 2009

 

I received your email listing the Kmart stores you found to be in poor condition. I've received notes back from three of our district managers with the following comments:

Two Kmart stores in Anaheim: We are freshening up our stores with interior painting and planned remodel of our restrooms. Our standard is to have clean and bright stores.

Riverside stores (Arlington Ave): replacing 1500 ceiling tiles in the immediate entrance/checkout areas; Restrooms and fitting rooms have received upgraded work. Strip/Wax Project completed on all floors. Exterior entrance has been power washed and they have recently put on a new roof.
(Iowa Ave Store): Refreshed Restrooms and fitting rooms. Exterior entrance power washed and Strip/Waxed floors in September.
(Limonite Ave): Landscaping work completed; Floors have been stripped and waxed in September; Received upgrades to fitting areas; remodeled restrooms.

Boyle Heights Sears Store: Painting exterior entrances. Scheduling a lighting relamp first week of December and will start replacing ceiling tiles and sections of carpet and flooring.

They all appreciate your comments as they offer valuable insight as to where we can do better for all customers.

FacilityService wrote on Nov 9, 2009

 

Thank you for your comments on the condition of the Kmart stores in Ontario, CA. Without knowing the exact stores you are referring to, we can comment on the two Kmart stores we have in Ontario, CA.

The store on Euclid Ave - we just had the electric company out to repair the parking lot and sign lights. There were some parking lot lights out and they are being addressed at this time. The restrooms in this store were remodeled at the beginning of this year. Is your concern a housekeeping issue?

The Kmart on East Fourth Street also had the restrooms remodeled this year. We are checking with the store manager at this time on the parking lot light issues as this is the landlord's responsibility.

If these are not the Kmart stores you visited, please advise with exact locations so we can address the issues and then on your next visit to Kmart, you will have an enjoyable shopping experience.

1 member whose contributions I like and trust.
photo of MrBluelight MrBluelight
Troy, MI

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