jeeperpilot's Blog

Rain, rain, and more rain, at-least I got some work accomplished over the past few weeks.  My garden looks bad, time is very scarce in this season.  I did update another piece of equipment, rototiller!!!!  Of-course it is a Craftsman, it is a beast!!!!!  I did buy used, but it is in mint condition and does the job.  A review will come soon as soon as I am comfortable with it.

Posted on Jul 01, 2009

Thing's have been slowly changing at the Sear's Hardware in Parma, lot's of new faces, seems better merchandised, and the past two times I was there, they had what I wanted in stock!!!!!!

Posted on Jun 19, 2009

Did some major shopping over the last couple of days.  Major upgrades for home and work.  NICE

Posted on Jun 17, 2009

I picked up my bumper today!!!  Easy install.  The oopsie stopper!!!!  I also got a mulching kit for my deck on clearance for $27.93!!!

Posted on Jun 10, 2009

Yesterday I had an oops.  I hit the porch with my tractor, the light cover came off and I chopped it.  No one to blame but myself.  I am just glad I am making mistakes with this tractor and not a brand new one.  Luckily PartsDirect still stocks it and I will be ordering one tomorrow. 

Posted on Jun 09, 2009

Pulled a Sunday morning side job, made a couple extra bucks.  The little guy was taken care of and always extremely spoiled.  The wife was good but I still gave her a couple dollars.  I went to Sears and got some more tools.  Picked up some screwdrivers, I keep losing mine.....friends.  I had to  pick up a magnetic pick up tool, tool.  I lost a bit in between my fender and the fuse-box of the Benz, it was the only way to get it.  I got some more wrenches, metric, can't go wrong with wrenches.  It is always a good day when you purchase tools.

Posted on Jun 07, 2009

I finally convinced a real good friend of mine to purchase a brand new Craftsman Tractor model # 28903.  It came with a bagger and a bumper model # 24608.  I want one but mine just won't die so I cannot justify spending money on a new one (yet).  He has a boat and it is kind of a tight squeeze to put in the garage with his jacked up truck.  It is a pain to push it by hand.  He wanted and needed a lawn mower, so it all worked out.  Anyways, I looked around and they really do not have anything for a regular hitch, he happens to be a maintenance engineer for a huge machine shop who does work for the Gov't, a few parts from here and there and viola!!!!!  Problem solved.  It works great and is sturdy as can be.  I weigh a little over 200 pounds and it held me, not to mention the weight of the boat and trailer....I think we are on to something.  Check the photo's section for, well, photo's!!!!!

Posted on Jun 06, 2009

It came, I couldn't freakin' believe it!!! 486.24321 just like the gentleman in IL said it would.  Wow this is a far superior spreader.  I have a smile from ear to ear, what a way to kick off the weekend!!!!  This does more than make up for my recent situation, it shows that people at Sears actually listen to customers, I will never, ever consider buying anything other than Craftsman!!! 

Posted on Jun 05, 2009

Last night when I came in from working in the garage I had a missed call.  The caller I.D. said Sears Holdings LLC.  No message and when I tried to call it back I could not get through because it just rang and rang.  I believe it was regarding my recent situation with Sears.  I just do not know who exactly called, if it was someone here who has been helping me, which I think it may have been because there was no city on the caller I.D.  Hope they call back today and if I miss it, I hope they leave a message.

Posted on Jun 04, 2009

This is an e-mail I received today.  This definitely goes above and beyond any expectations that I have expected.  It also makes up for the wasted time and money.  Next time I will just do my homework on here before I purchase anything, now there will definitely be a next time.  I cannot help but think if there was a little more advertising about this place, that it would of saved me from my negative situation.  Another life lesson, not the first, and definitely not the last.  Oh, it has been edited for privacy reasons in-case some people read it.

Kevin

 

Please call me ., I’m not old enough to be Mr. .. Thank you for patience and your business. We will get the spreader sent out asap. Unfortunately the bumper will not work with the older tractors. The attachments that use a hitch pin are universal in nature. Most front end attachments are specific to a brand and/or a frame. It looks like you take great care of your equipment but I’d like to see you in a new Craftsman tractor some day. How many HP does your tractor have?

 

Thanks,

.

 

I wish the customer service was this great at a couple of Sear's and some other store's around here.

Posted on Jun 02, 2009

My Tractor!!!!  I am so very proud!!!!

Model # 917.255561 and Serial #072992S 009399.  I have a little over a quarter of an acre, the no name piece of garbage lawn mower that came with the house when we bought it has been on it's last legs for the past two seasons.  After I was done cutting the grass my back would kill me so the wifey gave me permission to go get a real nice self propelled Craftsman lawn mower since I am a Craftsman devotee.  Well I started looking around and came across this one and spent the same amount of money on it, replacing tire's, belts, oil changes ect.. and it came with a very nice plow.  She freaked when she came home from work and the little guy and I were riding around in the front yard.  (He has one to, actually he has had his longer!!!) So she started going off and I showed her the ATM receipt of what I withdrew from our account.  I explained to her I did exactly what she told me to do go get a nice self propelled lawn mower from Craftsman!!!!

Posted on Jun 02, 2009

If Sears can take care of me, I am positive that Rich at store #  01051, Let's not forget him in all of this.

 

Posted on Jun 02, 2009

Tuesday is here and I received a very nice message at MySears Community.  It as follows, but I have deleted private information for privacy reasons.

My name is ........... I am the tractor and tractor attachment buyer at Sears. I would like to apologize for your experience with our product and the service you have received. There is no excuse for the way your situation was handled. We dropped the ball and I would like to try and resolve this for you. I would like to have our vendor send you the 24321 which is 100lb capacity unit with a vinyl hopper cover. Please email @ ............. with your address and contact information. I will be traveling this afternoon but will be back on email tonight. 

This is what I wrote back:

I am honored to be discussing this with someone as high up as you are with Sears.  I really appreciate your gesture and it would greatly be appreciated.  MySears Community is very refreshing idea and I gladly enjoy it.  Your gesture is definitely above and beyond any expectation I had hoped to achieve and it is very refreshing to know that through all this economic turmoil that larger companies have not forgotten about the people who spend their hard earned money with them and keep the wheels of this economy moving.  I will definitely be glad to post about my positive experience with you and spread the word that the Sears we have grown up with did not pass away yet.  Thank you again and my information is as follows:Kevin R P.S. I had posted this on the discussion boards and would definitely like to get your opinion.I have read the reviews, now I would like some info/advise from the "seasoned" professionals.  I am looking at  item # 07124599000 model # 24599.    I believe it will fit since I was told that most tractor accessory's are interchangeable.  I need function not looks since I do have a tendency to run into things. (My first tractor)  The tractor is the one pictured above, my son may have the newer version but mine is old faithful, fires right up every-time and I have been over it with a magnifying glass.  What do you think?

 

 

 

Posted on Jun 02, 2009

Monday came and went and no telephone call from the management.  I have gotten a lot of gardening done in the mean time but cannot help but think of my recent frustrations.  I really am not in a hurry to talk to anyone from the Sears store I ended up going to.  Although MySears Community has been a great outlet to let out some frustrations and pick up on some knowledge it still seems like the right people have not heard my situation.  I have gotten a lot of positive feedback here but that still does not make up my time or my money wasted on finding an in stock and on sale item, nor my frustrations in picking it up.  I do wonder if anybody is doing anything about it or coming up with a "final resolution".  I would especially like to know what they are going to do about the associate that was completely stoned (I swear he was) and trying to play with my 15 month old son, it seems everyone is forgetting to comment on that one.

Posted on Jun 01, 2009

I have received a phone call from the manager of the lawn and garden department at the Sears store that is over an hour away from me. Honestly he sounded like he was made to call and sounded like he was reading from a script. I basically explained that this issue needs to be discussed with his managers. I explained the story, basically everything that was written here previously. We will see what happens, at least some one heard me. Maybe I should start purchasing Craftsman tools at K-Mart, or better yet used. A warranty is a warranty. Posted on May 31, 2009