I have used various Sears Portraits over the years and went to a new one because it was closer to my house. I tried it twice because the first time I went I thought it was bad but if I get someone else it has to be better. No it was worse. When I called to complain to the manager they told me he doesn't except calls!! Since I had used Sears for so long (I had just moved to another state so I had to start using a different one) I wanted to give it one last try so I traveled to the one that was 25 mins away and was so happy. So it really depends on who you get and if they are good with kids...read full review »