missyb0522Flower Mound, TX

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I will NEVER purchase another Master Protection Agreement from... in Appliances
latest post: about 2 years ago by missyb0522
Extended warantees in Appliances
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Comments for missyb0522

buffmeister wrote on May 30, 2010

 

the very same thing happened to me with my dryer just before christmas I was without a dryer for 1 month, it was a total pain in the neck and points lower, I was sent the part and could not even contact the service tech to replace the 4.00 part and was told that if we replaced it ourselves the warranty would be void. I bugged the local store until they contacted him and he called me and replaced the part at 4:30pm on christmas eve, then when the tech finally arrived he told me had only worked 1/2 days for the whole week because they did not have any more service calls scheduled for those days, I was scheduled between 8 am -5 pm like the 10 of Jan so I would have been without a dryer for 6 weeks

buffmeister wrote on May 30, 2010

 

the very same thing happened to me with my dryer just before christmas I was without a dryer for 1 month, it was a total pain in the neck and points lower, I was sent the part and could not even contact the service tech to replace the 4.00 part and was told that if we replaced it ourselves the warranty would be void. I bugged the local store until they contacted him and he called me and replaced the part at 4:30pm on christmas eve, then when the tech finally arrived he told me had only worked 1/2 days for the whole week because they did not have any more service calls scheduled for those days, I was scheduled between 8 am -5 pm like the 10 of Jan so I would have been without a dryer for 6 weeks

SHC-ErinM wrote on Nov 25, 2009

 

I'm sorry to hear about your situation and would like to have our SearsCares team help. Can you please send your contact information (phone, email and screenname) to me? I'll pass that along to SearsCares who will follow up with you directly. Thanks!

2 members whose contributions I like and trust.
photo of SHC-ErinM SHC-ErinM
Chicago, IL
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Hoffman Estates , IL

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