pahtah's Profile - MySears Community

pahtahGalesburg, IL

“Mistakes are part of living a full life. (S. Loren)”

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Member since: October 2009
Lifetime Points: 7,452
Discussion Posts: 15

Reviews: 3
Review reads: 3,598
Helpful votes: 5

Friends: 3
Fans: 4

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Fun Facts & Interests

Hometown...: Seattle, but living in Illnois now. Relocated to be closer to grandchildren.
You can find me...: home with my husband or on the water fly fishing, in Wisconsin or Michigan or back at our previous home in Montana
Surprising fact about me...: I am a catch and release fisher
Favorite band growing up...: Sly and the Family Stone (now that dated me)
Last good book I read...: Fish Flies, The Encycolpedia of the Fly Tier's Art by Terry Hellekson has recipes for flies and historical information on such. It's a big book
My favorite drink...: orange juice or smoothies
Favorite website...: terryhellekson.com or mine at castthyworriesuponthewaters.com

Discussions pahtah Is In

Why I won't buy a bed here in Mattresses

latest post: about 2 years ago by pahtah

Unnecessary info gathering in Customer Feedback

latest post: about 2 years ago by pahtah

I HATE Sears.com and everyone there - LIARS-Thieves in Customer Feedback

latest post: about 2 years ago by pahtah

Deceptive advertising Alert in Clothing

latest post: about 2 years ago by pahtah

Sears service via Sears Community Website in Appliances

latest post: about 2 years ago by pahtah

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Ideas pahtah Started

Customer Service Button -Need Help? in General Customer Service
What's up Sears? Outside contractors for repairs? in In-Home Service & Repair
What's up Sears? Outside contractors for repairs? in In-Home Service & Repair
on line coupons in Online Experiences
great customer service in Store Experiences
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pahtah's Reviews

Whirlpool 24" Built-In Dishwasher with Adaptive Wash (DU1301XTV)

“Whirlpoor Quiet Partner 11 push button, adaptive wash - Great!”

My new push-button energy star Whirlpool dishwasher cleans & rinses dishes well and runs quiet. Has adaptive wash mode, so it makes dish washing easy for the busy home. It senses how dirty dishes are & size of load and washes them accordingly. It does not take forever to wash the dishes even in normal cycle. Has two top & bottom spray water arms so dishes get washed and rinsed top to bottom. Removable silverware/utensil holder is hooked onto inside of door which leaves extra room for dishes in trays.

This dishwasher has nylon trays that will never rust. Has different size of rows in...

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Posted on Jul 27, 2010

Was this review helpful? Yes (3) comment

JAN

2010

Dirt Devil Dirt Devil Upright Vacuum

“Featherlight it is, great economical vacuum and keeps on going”

Was this review helpful? Yes (0)

OCT

2009

Kenmore Hepa Air Cleaner 85250

“Kenmore Air Purifier for us is a life saver.”

Was this review helpful? Yes (2)

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Comments for pahtah

In response to pahtah's comment from Nov 30, 2009:

Hi Pahtah,
Happy to hear from you, after we endorsed Penneys they decided to dis-continue their catalog
WHAT A SHAME!!
Shirley
ps Yes we are also a Air Force military family, retired now, but we fished all over the world too, we fished in Turkey, Texas, Mexico,Ohio, Pittsburgh, Steward Field(Newburgh NY) and just about every place
we transferred to.

I LOVE FISHING, WE CAUGHT SEVERAL SALMON IN ANCHORAGE , ALASKA IT WAS GREAT FUN,

To Pahtah,
My name is Brian and I am part of the Sears Cares escalations team. I am sorry to hear about these issues you’re having with the dishwasher and the problems you have had in the past. Obviously we do hate to see issues like this happen and we want to do all we can to correct them. From the content of the post, it seems as if you may be in a more rural area or small town and that is typically when we must use more local contractors to handle service and installation issues for us. This also happens in larger cities where there are too many installations to be handled by the local team. This being said, we do hold those local contractors to the same level of competence and capability as we do Sears installer and technicians. As it pertains to Installations and service, they are Sears and we are responsible for their work when it is done on our behalf. You were given inaccurate information that they are not responsible. We should have contacted the folks who oversee the operations in your area to be sure the situation got resolved. We need to do that now for you. When the normal process fails, then we step in and provide solutions. At your convenience, please contact my office via email at searscares@searshc.com and we will be happy to assist you. In the email, please provide a contact phone number and the phone number the dishwasher was purchased under (if different than the contact phone number) and we will call you directly. Also, please provide the screen name (Pahtah) used to post here for reference to this issue, and we do look forward to talking to you soon.

Thank you,
Brian J.
Senior Case Manager
Sears Cares