WE BOUGHT A PROSCAN 37" DVD/HDTV AT SEARS ONLINE. IT WAS FAULTY. THERE WERE LINES ACROSS THE SCREEN VERTICALLY & HORIZONTALLY. INITIALLY, SEARS WOULDN'T TAKE IT BACK AS THEY SAID IT HAD BEEN DROPPED. I CALLED SEARS HQ & LONG STORY SHORT THEY SENT ME A PROSCAN REPLACEMENT. IT WAS BAD TOO! THE POWER-ON SWITCH WAS INOPERATIVE. I CALLED SEARS ONE SOURCE (WHERE THE REPLACEMENT TV CAME FROM) & THEY TOLD ME TO LOOK AT THE LOCAL SEARS & GET THE SKU# OF THE ONE I WANTED & THEY WOULD SHP IT TO ME. I GOT THEM TO AGREE TO LET ME EXCHANGE AT THE LOCAL STORE BECAUSE ALL THAT WAS LEFT WAS THE...read full review »