sassie51's Profile - MySears Community

sassie51Elgin, IL

Profile | Reviews | Friends & Fans

Member since: May 2008
Lifetime Points: 2,620
Discussion Posts: 1

Reviews: 1
Review reads: 71
Helpful votes: 1

Friends: 2
Fans: 3

Fun Facts & Interests

Hometown...: Elgin
You can find me...: mostly at home
Surprising fact about me...: I look younger than my age
Favorite band growing up...: Blood, Sweat & Tears
Last good book I read...: Something by Danielle Steele
My favorite drink...: Coffee & Water
Favorite website...: ebay

Discussions sassie51 Is In

How can we improve Sears and Kmart? in Customer Feedback

latest post: over 3 years ago by sassie51

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sassie51's Reviews

Sprint/Nextel - Elgin, IL

“Customer Service Dept gives the run-around”

I am very dissapointed in Sprint/Nextel Customer Service.

I called them on 3 separate occasions regarding charges posted to my checking account, that should not have been charged to it & it created an overdraft to my account, which I was very upset about. I was on the phone 2-3 hours each time I called and was switched around to different departments so many times I lost count and the issue still has not been resolved. I am very upset and frustrated to say the very least.

Posted on Aug 21, 2008

Was this review helpful? Yes (1) 2 comments

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Comments for sassie51

Hi there and welcome to the community! Thanks for your review. Hope to see more!

Welcome to the site!

Glad to see you joined and also posted a comment on the discussion board. I would like to get your perspectives on customer service so please share some more of your experiences when you have a chance.