theseriousshopperHanover, NH
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theseriousshopper's Reviews
Thule Railing Rack
My experience in buying this Thule rack was triple bad news. First, the unit is described as a universal fit, yet it didn't fit on my 2009 Ford Flex. I made every effort to find out ahead of time if it would work including asking for dimensions (not available), an application guide (also not available) and talking to a sales agent who said it would fit. Second, I asked for expedited shippment because I had a tight deadline. Although It arrived a day late, the Sears agent said they were not responsible and they would not help me with a refund. Later UPS said I needed to talk to Sears! ...
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