Since I had to buy this 'cuz it was the only one that fit into the space, I was more than skeptical. I loved my old GE and the set up of the trays. This top rack bugs me cuz it does not hold my glasses snuggly or allow me to load in the same way. The bottom rack bugs me because the plates don't stay securely in place. The door bugs me because it does not stay down without the bottom tray being open.
Having said all of that, it is a good product that cleans well, and quietly.
Most of the top issues are preference and comparing it to what I am used to. I would recommend this - (to anyone who needs...