“the service sucks”
I have spoken to 20 of your nitwits at 20 different 800 lines and still no results. I kept a record of each call, each promise and each failure of Sears to help.
The last gal I spoke to told me to go look in the Yellow Pages, she was a real dope, her name is Wanda.
Check your computor records for ph. # 781-749-0474. you see most of what I have been through.
Now the same BS is happening thru emails.