Meet Your Community Leaders
| askrob VP, Community | Hi everyone. I am the leader of the MySears community. I am the customer advocate at Sears corporate and want to represent your opinions, concerns and suggestions. So, don’t be shy about telling us what you love, what you hate and how we could be better. Your feedback is so important to us and I am committed to making your Sears experiences good ones. Feel free to always connect with me personally here. |
| SHC-ErinM Manager, Community | Thanks for being here! I work with Rob, Michelina and the moderators to help make the MySears community the best it can be. This means addressing your concerns, providing information about Sears (including deals, events and coupons!), and working internally to ensure your feedback and suggestions are heard by Sears management. I'm also interested in finding ways to make the community a place you want to keep coming back to - so send me your ideas and suggestions! I love to hear from you and invite you to contact me here. |
| michelina Manager, Community | Hi everyone. I work directly with Rob at Sears and help lead the MySears community. We team together to ensure your problems are investigated, addressed and resolved in a timely and expedited manner. I also comb through all of your suggestions and provide suggested areas for improvement to the Sears management teams. And, of course, I am always looking for ways to improve your online experience at MySears. I am here to help! Feel free to always connect with me personally here. |
| SHC-CaseyG | Hello Community! My job in the community is to make sure all of our Sears and Kmart Retirees and Alumni feel right at home here. I'm here to answer any questions you have, address any concerns and make sure our community is a place you return over and over! I'm really looking forward to our retirees participation, you all have so much knowledge and experience to offer our customers. It's you that will help our customers to make informed buying decisions and bring true value to the relationship Sears has with it's customers. I'm so excited that you are here! So please, feel free to reach out to me with anything, I'd love to hear from† you. You can reach me here. |
| Courtney | Hi everyone. I work for Viewpoints Network. Viewpoints & Sears have teamed together to provide you with this great community website. I specifically work on ensuring you are happy and can use the site tools easily. I also try and welcome and guide all of our new members. So, if you are wondering how to do something on the site, if you encounter a bug, or simply want someone to chat with, I am here! Feel free to come talk with me about anything. You can connect with me personally here. |
